In microsoft.public.money, Andre Rosenthal wrote:

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Follow the KB link that Mark posted.

Inline in [brackets]

"Cal Learner-- MVP" wrote:

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[ar- days, months, years ... never works ...]

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[ar - yes , this way .. i know I can create a non-passport file but would
like to use it if possible.]

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In microsoft.public.money, Andre Rosenthal <Andre
Rosenthal[at]discussions.microsoft.com> wrote:

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Five minutes, or five days? If days, I would contact Microsoft
directly. Make an extra copy of your file. And do *not* delete your
Passport or change the password while this is getting sorted out.

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When you say new account, to do you mean new file?
File-> New-> NewFile

If you want to create a new file without a Passport for testing,
click "decline" during the setup process.

Have you looked at:
http://support.microsoft.com/default...b;en-us;891338

-Mark
"Andre Rosenthal" <Andre Rosenthal[at]discussions.microsoft.com> wrote in
message news:82A6B2EF-422B-411A-8616-0B79548F0AF8[at]microsoft.com...
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Yall,
This issue is plaguing me for a while already. It happens that I installed
Money 2005 SB and now I am unable to manage online services.

When I try to go to set up online services, I chose credit card, and right
after I am presented with a red font message saying “ …. To set up your
accounts, you must be online. Please close Money, and then sign in to your
file. When you sign in, make sure the Work offline box is cleared. ….�.
The work offline is not set at File Menu so I am at a loss here.

In addition, if I try to alter my passport at Password Manager I am
presented with a message saying that “the sign-in information could not be
verified. Please try again later� but this never works.

Yes I am online, my passport works well!! I have even tried to create a new
account but get a similar message as above and my new account is “offline�
for all purposes!!!

Any help is appreciated.
Cheers,
Andre Rosenthal, MBA, CTE, MCSD , MCDBA, MCSE, MCT