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| - quote - > Subject: Can't Upgrade from 2004 to 2005
Alan,> From: Alan van der Vyver alanv[at]worldnet.att.net > Date: 12/16/2004 12:24 PM Eastern Standard Time > Message-id: <uMIidQ54EHA.2428[at]TK2MSFTNGP14.phx.gbl> Hi! > Several months ago, a creeping corruption problem that caused me to > spend weeks manually reconstructing transactions, destroyed my > confidence in Money's ability to maintain my data. > When I tried to updgrade from Money 2004 to Money 2005, it insisted that > I disable bill pay and that it would re-enable it. Instead of > re-enabling bill pay on the same account, it created a new empty account > and attached bill pay to that. There is no obvious way to correct this > and the new help system is totally useless. In the few days I had Money > 2005 I never found a single answer to a question in the help and I tried > to use it a lot, because I was struggling. > Microsoft support said this a known issue and is the way Money 2005 was > designed. They suggested I merge the old and new bank accounts, but > Money would only merge the old one into the new one and announced that > it had found transactions prior to some recent date in the old account > and would delete them for me. Great feature that! Naturally I declined. > Their next suggestion was that I export all the transactions from the > old account and import them into the new account, but if there were any > links to other accounts, such as transfers that occur with credit card > payments, these would be lost and have to be reconstructed manually. > This is what I encountered with the corruption and, with 10 years worth > of data, there is no way I am going through that again. > Support could offer no other options so, in may case anyway, there does > not seem to be any reasonable way to upgrade from 2004 to 2005. > Furthermore, MS support gave the impression that this was not only > common, but was by design. If so, the designers' decision is > incomprehensible. > The result is that I am back on Money 2004 and for the first time ever, > I am returning software. > It would be interesting to know if others are able to upgrade and if you > encountered this problem how you got around it. > regards, > Alan. I have updated every year for nine years and I'm OK with Money 2005 so far. Only thing new for me is the constant update of my investments rather than once a week manually in 2004. 2005 doesn't have many new bells and whistles and you probably don't need to upgrade this year. This is PARTICULARLY true if you do alot of uploading and downloading of data thru financial institutions. IMHO the technology is still not all there yet and Money 2005 can mess you up. JMHO. Steve |
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| Cal Learner-- MVP wrote: - quote - > That warned loss of transactions does not seem to occur in real
Thanks for the tip. Since I have not actually returned it yet, I will> life. It is the "new" account that has theoretical deletion of > transactions, as far as I can tell. > Keep an extra backup in case you don't like the result, then go > ahead with the merge. try that. I don't think I need a backup of the 2005 file though, because I am back on 2004 and that is where I will stay if it does not work. I can't say that my confidence is increased by a product that says, "I am going to delete your data" and then does not do it. That just seems perverse -- like the designers are malicious as well as incomprehensible. As a former software development manager myself, I would never have permitted an update procedure like this and to be fair, none of my staff would have contemplated anything as bad. Alan. |
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| In microsoft.public.money, Alan van der Vyver wrote: - quote - > When I tried to updgrade from Money 2004 to Money 2005, it insisted that
That warned loss of transactions does not seem to occur in real> I disable bill pay and that it would re-enable it. Instead of > re-enabling bill pay on the same account, it created a new empty account > and attached bill pay to that. There is no obvious way to correct this > and the new help system is totally useless. In the few days I had Money > 2005 I never found a single answer to a question in the help and I tried > to use it a lot, because I was struggling. > Microsoft support said this a known issue and is the way Money 2005 was > designed. They suggested I merge the old and new bank accounts, but > Money would only merge the old one into the new one and announced that > it had found transactions prior to some recent date in the old account > and would delete them for me. Great feature that! Naturally I declined. life. It is the "new" account that has theoretical deletion of transactions, as far as I can tell. Keep an extra backup in case you don't like the result, then go ahead with the merge. |
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| Hi! Several months ago, a creeping corruption problem that caused me to spend weeks manually reconstructing transactions, destroyed my confidence in Money's ability to maintain my data. When I tried to updgrade from Money 2004 to Money 2005, it insisted that I disable bill pay and that it would re-enable it. Instead of re-enabling bill pay on the same account, it created a new empty account and attached bill pay to that. There is no obvious way to correct this and the new help system is totally useless. In the few days I had Money 2005 I never found a single answer to a question in the help and I tried to use it a lot, because I was struggling. Microsoft support said this a known issue and is the way Money 2005 was designed. They suggested I merge the old and new bank accounts, but Money would only merge the old one into the new one and announced that it had found transactions prior to some recent date in the old account and would delete them for me. Great feature that! Naturally I declined. Their next suggestion was that I export all the transactions from the old account and import them into the new account, but if there were any links to other accounts, such as transfers that occur with credit card payments, these would be lost and have to be reconstructed manually. This is what I encountered with the corruption and, with 10 years worth of data, there is no way I am going through that again. Support could offer no other options so, in may case anyway, there does not seem to be any reasonable way to upgrade from 2004 to 2005. Furthermore, MS support gave the impression that this was not only common, but was by design. If so, the designers' decision is incomprehensible. The result is that I am back on Money 2004 and for the first time ever, I am returning software. It would be interesting to know if others are able to upgrade and if you encountered this problem how you got around it. regards, Alan. |
| Tags |
| 2004, 2005, upgrade |
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