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Old 12-07-2004, 03:46 AM
Cal Learner-- MVP
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Default Re: when will it ever stop

In microsoft.public.money, Tom G wrote:

- quote -

> Does anyone have any suggestions about how to get these accounts
> reconnected?


Did you try the Merge function in the left column of the account
list?
  #-1  
Old 12-07-2004, 02:45 AM
Tom G
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Default when will it ever stop

well, this is a problem which is indicative of the many problems with this
program.

Today when updating information in MS Money, I was told that it couldn't
sync with the MSN site and that I should exit MS Money and then come back
in. When I did that, I was told that I had to stop MSN Bill Pay and then I
could sync with the MSN site. I stopped MSN Billpay and then was asked if I
wanted to use the data on MSN Money or my machine. I opted for my machine,
since I had been updating it.

I immediately noticed that I then had to go back to Setup Online Services
and redo my connection with online update for my credit cards and for my
BofA account. I also know that when I do that, MS Money will create new
accounts for me, and then I will have a problem with having duplicate
accounts where one is linked to online updates and the other isn't.

However, I am not even able to get to this point. Instead, when trying to
setup online services for my cc's or for my BofA, I get the following error
message: "Account setup is temporarily unavailable. Please try again later."

Does anyone have any suggestions about how to get these accounts
reconnected?

This is really unacceptable. The program is so full of these problems, that
I've now had to re-enter information over a dozen times. I really want get
MS Money to a place where I won't have to re-enter all of my data once or
twice a week.

Do you think that such a thing will be possible? How could Microsoft release
a program with so many problems?

As an old programmer, I have a lot of patience with computer programs, but
this is getting old, fast.

--
Cheers,
Tom G.



 

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