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Old 12-12-2004, 04:17 PM
Cal Learner-- MVP
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Default Re: Deleting 1 account when multiple at institution

In microsoft.public.money, Tony wrote:

- quote -

> This is related to Money 2005. (FWIW, I'm sorry I upgraded. Several years
> ago Money was a great product. Over the past couple of annual upgrades more
> things are broken than work correctly. I'm a MS advocate, but they should
> be ashamed of this product.) At any rate...
> In times past I had 3 accounts with Citibank. 1 of them was closed several
> years ago. On Citibank's web interface this old account still shows up.
> When I had Money 2005 connect to Citibank for online banking, it downloaded
> information on 3 accounts--1 of which no longer exists. I tried to delete
> this account in Money, only to be told that I can only delete all 3 of the
> accounts or just close this 1 account.
> So, I closed this one account in Money. Unfortunately, evertime I connect
> to Citibank now, I get an error report stating essentially that Money is
> asking about an account that no longer exists.
> So...Money won't let me delete an account that doesn't exist, but
> continuously reports errors when it cannot retrieve information on this
> account.
> Anyone have a solution?


I'm afraid not.

  #-1  
Old 12-02-2004, 12:12 PM
Tony
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Posts: n/a
Default Deleting 1 account when multiple at institution

This is related to Money 2005. (FWIW, I'm sorry I upgraded. Several years
ago Money was a great product. Over the past couple of annual upgrades more
things are broken than work correctly. I'm a MS advocate, but they should
be ashamed of this product.) At any rate...

In times past I had 3 accounts with Citibank. 1 of them was closed several
years ago. On Citibank's web interface this old account still shows up.
When I had Money 2005 connect to Citibank for online banking, it downloaded
information on 3 accounts--1 of which no longer exists. I tried to delete
this account in Money, only to be told that I can only delete all 3 of the
accounts or just close this 1 account.

So, I closed this one account in Money. Unfortunately, evertime I connect
to Citibank now, I get an error report stating essentially that Money is
asking about an account that no longer exists.

So...Money won't let me delete an account that doesn't exist, but
continuously reports errors when it cannot retrieve information on this
account.

Anyone have a solution?

Tony


 

Tags
account, deleting, institution, multiple
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