Cal-

Thanks for the reply.. I went to that URL and I too saw it was secure (saw
the lock)and was then redirected to the AMEX site. I'm still not making a
connection with AMEX... any other ideas?

-AC

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, AC wrote:

- quote -

If I go to https://www99.americanexpress.com/ in IE6, I get a page
that says "The American Express web site is located at
http://www.americanexpress.com"

The lock symbol indicating a good SSL certificate is present.

If this is not the case for you, it could indicate something useful.

Ed-

Thanks for the reply. Yes, I can login to the website just fine. I've also
double checked my userID I used on Money and it's the same as what I use on
the website. I even "broke" the online setup for AMEX and re-set it up... no
difference.

Any chance it could be a connectivity issue? Other accounts & banking
institutions download just fine, but I'm wondering if there's a detailed log
that shows some more detailed errors... maybe AMEX wants to resolve my
requesting IP but can't because I'm masked using NAT & my router won't
respond to reverse DNS requests... stuff like that?

-AC

"Ed Hansberry, MS-MVP/Mobile Devices" wrote:

- quote -

"AC" <AC[at]discussions.microsoft.com> wrote:

- quote -

Did you go into the account online setup and use the same userid there
that you use for the web? Can you log into the website? If you can't
do the latter, I'd say you need to call Amex and clear that up. Then
Money will probably work too.
--
_______________________
Ed H.

No luck for me... still won't download and gives the same error. Anyone else
having trouble/success with AMEX?

"AC" wrote:

- quote -

I had the same problem (beginning a day or two ago). I went into Money and
noticed that there was an odd user name for my Amex account. This must have
been supplied years ago. When changing the name to my web ID, the download
worked fine. Apparently Amex has stopped supporting the old name when
called by financial software.

"AC" <AC[at]discussions.microsoft.com> wrote in message
news:BF8EE1C0-AD71-40D7-80EA-6FD0EA5E9AAB[at]microsoft.com...
- quote -

I hope that wasn't the root of the problem, because that's how I setup my
accounts when I first got Money 2004 last year. I didn't try to download
last night/this AM... hoping it works tonight/weekend. Will post results
regardless.

-AC

"Ed Hansberry, MS-MVP/Mobile Devices" wrote:

- quote -

"Michael Gordon, MVP" <gordonm[at]denison.edu> wrote:

- quote -

Good call Michael. I had forgotten all about that. I put that number
in Money in 1999. If you hadn't said anything it never would have
occurred to me to try my web userID. Works like a charm. I guess the
error Money was giving (bad username/password) was right after all.
<G--
_______________________
Ed H.

I also was getting bad password reports; so I replaced the username that
Money was using (which I got from Amex years ago) with the username I use at
the Amex website. It now works.

--
Michael Gordon
MVP


"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
news:tokuq0d27b4io4p0orqchu3mu4m8vtda28[at]4ax.com...
- quote -

Thanks for all the replies guys.

I have been downloading OFX files manually into Money for the last month.
Hope the sync works tonight/in the next few days!

"wiredup" wrote:

- quote -

Ed (from PocketPCThoughts) and AC,

I checked Amex this morning--it is fixed when trying to download .ofx via
the web. So, I'm assuming via Money it should also be fixed.

I'll check tonight.

"Ed Hansberry, MS-MVP/Mobile Devices" wrote:

- quote -

"GWU Student" <nospam[at]nospam.com> wrote:

- quote -

Same here - a blue card. As of now, it hasn't been fixed. The web
interface works fine but Money reports I used a bad password or user
ID.
--
_______________________
Ed H.

I am having the same problem--I have the Amex Gold and Amex Costco. I
talked to Amex--it is a problem on their end. They said the fix is
scheduled to be released tonight and be available tomorrow. I'd give it a
few more days though...

"AC" <AC[at]discussions.microsoft.com> wrote in message
news052A902-5BA3-4C58-9876-9CFE4B8C23B8[at]microsoft.com...
- quote -

Suddently Money 2004 Premium w/ Update 1 won't download any of my American
Express account information (cards or brokerage accounts). It started about
two months ago (I didn't realize the downloads were failing until about a
month ago). All updates report:

"An Internet communication error occurred. Please try your call again
later. (OFXIE12029)

I've searched the group for this error with only references talking about
firewalls and antivirus software. I'm running WinXP Pro SP2 and I've made
sure that the firewall & antivirus are disabled before I establish the
communication. I've even used a network monitor to make sure the requests
are being sent from my desktop.

All other downloads work (cards, checking accounts, MSN Billpay, Money
updates, etc).

Ideas?
-AC