Unless you particularly want MS to have your money data on-line so you can
access other than from your "normal" PC you don't need to provide a
passport. I have resisted all blandishments to do that and have no problems.
I use the on-line faculties to get share price updates but that is all I do
on-line.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.


"jk" <jk[at]discussions.microsoft.com> wrote in message
news:C4CB123B-22B5-4D6E-912D-DF14F73B8F79[at]microsoft.com...
- quote -

Thanks bob,

I am currently having the same problems as others in this news group....for
instance....asking for my passport....which i do have but never used for my
money program.....no matter how many times i provide it....it tells me that
it can not verify y account.....i will try to use the registry example in one
of these postings to see if it will then identify this problem or i will not
accept the EULA and see if that does the trick.Just bought it yesterday but
after reading all these posts.....i am ready to pull the trigger on the
refund policy.Furthermore.......support is in India???Cmon, three hours on
the phone and no resoulition, then for support to say they will send me
support data to my email since that is all they could do.Very disappointed in
these events.....but thanks for your response.

"Bob Peel, MVP" wrote:

- quote -

When upgrading you don't normally use a backup. On installing the new
version of Money it should just pick up the old version .mny file and
convert that (leaving you with a backup as *.m12).

See this re passwords http://umpmfaq.info/faqdb.php?q=152

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.


"jk" <jk[at]discussions.microsoft.com> wrote in message
news:A615F6AC-C163-4AE2-BABB-162FED109668[at]microsoft.com...
- quote -

Hi,

Spent over three hours with Microsoft support(India)and i am just about to
ask for refund.I bought the Money yesterday and i wanted to upgrade from
version 2004 to the 2005 premium.I can not get the program to restore from
back up since it continues to ask for passport sign on.I never had a passport
sign on with the 2004 or any other previous version....what is going
on....what do i have to do to either disable it or create it since i have
spent the better part of my time trying to resolve this.