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| Another happy customer! Thanks for the feedback. Shows you what MS Support knows. No wonder this problem never gets fixed. "David Parrish" <2dparrish[at]comcast.net> wrote in message news:010501c35f66$5de864c0$a101280a[at]phx.gbl... - quote - > Thanks for the tip! > Problem solved! |
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| Thanks for the tip! Problem solved! David - quote - > -----Original Message----- > Flush the IE Temporary Files from Internet Options|General|Temporary > Internet files and see if that solves your problem. It has for many people. > "David Parrish" <2dparrish[at]comcast.net> wrote in message > news:003601c35e88$07f11870$a101280a[at]phx.gbl... > > I recently downloaded the Money 2004 direct from the > > Microsoft website (M12USWEB)and then purchased the > > upgrade to the full Deluxe edition. > > > My problem is that the help files are not working. The > > topics themselves show up in the help window, but when I > > click on any topic (or question that I've input), the > > window says "Unable to load". > > > I contacted MS support and they suggested I uninstall and > > then redownload/reinstall and input my unlock code again. > > I have tried this to no avail. The help files do not work > > on my computer with either the trial version or the > > upgraded/unlocked one. > > > Has anyone else had this problem? I'm beginning to regret > > having gone the download route, wishing I'd bought > > a "real" copy Any ideas for a fix?> . |
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| Identical problem. Was using Money 2003. Downloaded 2003 Trial version from web. Bought 2003 and installed. Help files not working and can't down load bank statements within money browser. IE6 works fine for download bank statements. I deleted all of my temp internet files, still doesn't work. - quote - > -----Original Message----- > Hello, > I recently downloaded the Money 2004 direct from the > Microsoft website (M12USWEB)and then purchased the > upgrade to the full Deluxe edition. > My problem is that the help files are not working. The > topics themselves show up in the help window, but when I > click on any topic (or question that I've input), the > window says "Unable to load". > I contacted MS support and they suggested I uninstall and > then redownload/reinstall and input my unlock code again. > I have tried this to no avail. The help files do not work > on my computer with either the trial version or the > upgraded/unlocked one. > Has anyone else had this problem? I'm beginning to regret > having gone the download route, wishing I'd bought > a "real" copy Any ideas for a fix?> Thanks, > David Parrish > . |
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| Hello, I recently downloaded the Money 2004 direct from the Microsoft website (M12USWEB)and then purchased the upgrade to the full Deluxe edition. My problem is that the help files are not working. The topics themselves show up in the help window, but when I click on any topic (or question that I've input), the window says "Unable to load". I contacted MS support and they suggested I uninstall and then redownload/reinstall and input my unlock code again. I have tried this to no avail. The help files do not work on my computer with either the trial version or the upgraded/unlocked one. Has anyone else had this problem? I'm beginning to regret having gone the download route, wishing I'd bought a "real" copy Any ideas for a fix?Thanks, David Parrish |
| Tags |
| 2004, download, files, work |
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