ok didn't read it correctly - sorry Dick

Jim

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:OhFzMvi0EHA.3808[at]tk2msftngp13.phx.gbl...
- quote -

I am happy to report this fixed my problem as well - I guess we are the one's
who tried MSN Bill Pay and didn't stick with it, so MS exacted some revenge
Darnit, now I have to pay my bills!! lol

"No Name" wrote:

- quote -

Hey Everyone,

Good news!!! It worked. I went into my old money file, unclosed all my
closed accounts and looked for one's that didn't have a Financial
Institution. Anyway, there was one checking account tied to MSN Bill Pay
(which I don't use) so I just deleted the account entirely, since I didn't
have any transactions in it. I think it was there because I was trying to
get Bill Pay to work a few years ago. After I deleted the account, and made
sure all the others had FI's, I did an account repair for good measure. I
closed Money, reopened it and let the download come in (always making sure
to have backups at each step since I still don't trust this program). It
installed, I rebooted, the file converted with no errors, and off I went.
Anyway, thanks Starminder for posting the fix.

-David

"Starminder" <Starminder[at]discussions.microsoft.com> wrote in message
news:49E9988F-184F-4ACB-A992-5AD52C20B438[at]microsoft.com...
- quote -

After many attempts and many phone calls to MS Money Tech support I finally
got my old MS Money file to load with the new update. I was experiencing all
the same problems everyone else was, while converting the old file I got the
Online Financial Services communication error…….etc, etc.

At least for me, my problem seemed to because of a closed account that was
setup to be used with MSN bill pay. (I used MSN Bill Pay at one point but
stopped using it a while ago.) I simply changed the Financial Institution on
the closed account from MSN Bill Pay to something else and the file converted
with no problems. Good luck to everyone else!!


"Starminder" wrote:

- quote -

Starminder was thanking me for pointing him to the links.

"Jim Johnson" <dogman56[at]msn.com> wrote in message
news:10q8vms161au79d[at]corp.supernews.com...
- quote -

Just got an email from support, unfortunately I won't be able to try this
until later today.

I am sorry for the inconvenience you have encountered. Based on the feedback
from our Product Group, the issue can occur if previously there were accounts
in the Money data file not assigned with a financial institution,
specifically account enabled with MSN Bill Pay service. Let's perform the
following steps to troubleshoot the issue:

Note: please start Money 2005, and then click File-> Back Up to back up the
current data file to the hard drive first.

1. Click Start-> Control Panel.

2. In the Control Panel, double-click Add or Remove Programs.

3. Remove Money 2005 from the program list.

4. Please download the Money 2005 Trial version from the following website:

<http://www.microsoft.com/money/freetrial_info.mspx
5. After the Trial version is installed, please disconnection from the
Internet. Open Money 2005 and click Help-> About Microsoft Money to check the
version number.

Note: if your main Money data file cannot be opened, please perform the
following steps to locate the .M14 file:

a. Click Start and then click Search.
b. Click "All files and folders".
c. Input "*.M14" (without quotation marks) in the "All or part of the file
name" edit box. Select My Computer in the "Look in" drop-down menu.
d. Click to expand "More Advanced options", and then check the "Search
system folders", "Search hidden files and folders" and "Search Subfolder"
checkboxes.
e. Click Search and wait for the search results.
f. After the search completes, please locate the .M14 file, and then rename
the extension to .MNY.
g. Open this renamed file in Money 2005.

6. Go to Banking-> Account list. Right click on the MSN Bill Pay account and
then select See Account Settings. Make sure that a financial institution has
been selected in the "Financial institution" checkbox.

Note: if you are not sure which account is enabled with MSN Bill Pay, please
repeat the above step to check if all accounts have been assigned to a
financial institution.

7. Exit Money. Please restart Money, and then click File-> New or
File-> New-> New File to create a new Money data file.

8. After the new data file is created, connect to the Internet. Please
install the update prompted.

9. After the update is installed, please restart Money and open the file in
which we checked the associations with financial institutions.

Money will convert this file. Please check if you can start it successfully
now. Also, to make sure that the Premium edition is activated, please
associate the Passport you used to purchase Money 2005 Premium Web Download
with the data file to remove the Trial notification.

Try this for fun:
Backup your current data file to a CD and mail it to Microsoft.
Now delete all Money files and backups.
Wait about a week and call Microsoft and tell them you need your CD back.
In the meantime, the bills are piling up.

Are we having fun yet???

And yeah, am really pissed about this thing

"Jim Johnson" wrote:

- quote -

you did that Dick. Man you really are pissed about this thing lol.

Jim

"Starminder" <Starminder[at]discussions.microsoft.com> wrote in message
news:30B71E89-CE3E-4DDB-9886-5854B9974928[at]microsoft.com...
- quote -

Thanks, Dick!

Thank you for submitting your complaint to Online Legal Services Ltd. (OLS).

Your case number is xxxxxx. You can track the status of your case at any
time by visiting www.BigClassAction.com/status.html and entering your case
number.

In most cases, a lawyer will contact you within 1 to 7 days. We encourage
you to contact other counsel, and you should do so promptly to avoid having
your case barred by the statute of limitations.

OLS is not a law firm. Please do not send any legal documents to OLS. OLS
does not offer any opinion whatsoever concerning the merits of any claim you
might have.


"Starminder" wrote:

- quote -

I posted some instructional links yesterday as to how to go about this. Note
that my googling revealed any number of offers to evaluate your case for
free. Please pursue those rather than talking about it here.

"Starminder" <Starminder[at]discussions.microsoft.com> wrote in message
news:861109E8-FD09-46BB-94F0-E396A8386382[at]microsoft.com...
- quote -

I've noticed there are a number of us experiencing "life altering"
difficulties regarding this particularly irritating error. I for one have
not discovered an acceptable workaround, have not gotten help, and am still
hopelessly faced with the distinct possibility of having lost years of data.
The prospect of trying to recover from this "from scratch" will simply not
work. I have bills to pay, taxes to prepare, etc., and have relied on
MS-Money for years. In a word, "THIS SUCKS BEYOND ALL REASONABLE
COMPREHENSION" OK, so that was more than a word, sue me.

1. If anyone does figure out a way around this so those of us who are
presently screwed can retrieve our data files, please post here.

2. I appreciate the "Have you tried this" type approach, but if you go back
and read all the posts...trust us, we've tried it.

3. MVP's - can you somehow get us some attention? We're wrecked. We lost
all of our data. This update was forced on us. Help?

It is my hope:

1. We can recover our data and get on with our lives, or

2. Give me a box version of the software or a refund for crying out
loud...this is messed up, or

3. I'll be pushing for that class-action lawsuit, only I will go after the
program manager in charge of this software as well. Sorry, but this was
pretty irresponsible.

I have an open support request, still nothing yet. EVER GET THE FEELING
YOUR BEING IGNORED BECAUSE THERE IS NO ANSWER?