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Old 11-19-2004, 02:48 AM
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Default Re: New Update causes " Communication Error"

I am having the same problem. One thing to note...my file has stuff in it
from 1996 on, while my Fiance's is from this year. Her's converted fine,
while mine is toast. Thankfully, I backed up both beforehand, but I still
had to uninstall Money. Does any one have a clue how to fix this? Also, if
not, does anyone know how to turn off software updates until there is a fix?
Thanks.

-David


"Starminder" <Starminder[at]discussions.microsoft.com> wrote in message
news:832F596D-F7B0-43FA-A56A-942E518A8288[at]microsoft.com...
- quote -

> I'm having what sounds like the very same problem..it says it is
> "Converting
> file", displays the error message below, then promptly crashes when you
> click
> OK. I was able to restart and create a new file, which tells me my
> current
> file is now corrupt. If there is a real fix to this problem, please let
> me
> know - thnanks.
> "Cmbmedic" wrote:
> > I have tried several times to install this new update and still get the
> > same
> > error message. The message is
> > > "A communication error occured. Please try your call again. If you

> > continue
> > to have problems call your financial institution's Online Services
> > Customer
> > Support."
> > > I thought this update was suppose to fix issues between MS Money and MSN

> > Money in which there was hugh problems. Now, I am forced to re-install
> > MS
> > Money Premium without this update until it is fixed. Fortunately, I
> > backup my
> > files on multiple disks.
> > > System Information: XP Professional SP2, Internet Explorer

> > 6.0.2900.2180.xpsp_sp2_rth.040803-2158, 128-bit, MS Money Premium 2005
> > Version 14.0.125.724.
> > > I tried the new user with administrative rights and it did not work.

> > Need
> > suggestions?
> > > Cmbmedic3277[at]msn.com

>


 
Old 11-18-2004, 11:35 PM
Starminder
Guest
 
Posts: n/a
Default RE: New Update causes " Communication Error"

I'm having what sounds like the very same problem..it says it is "Converting
file", displays the error message below, then promptly crashes when you click
OK. I was able to restart and create a new file, which tells me my current
file is now corrupt. If there is a real fix to this problem, please let me
know - thnanks.

"Cmbmedic" wrote:

- quote -

> I have tried several times to install this new update and still get the same
> error message. The message is
> "A communication error occured. Please try your call again. If you continue
> to have problems call your financial institution's Online Services Customer
> Support."
> I thought this update was suppose to fix issues between MS Money and MSN
> Money in which there was hugh problems. Now, I am forced to re-install MS
> Money Premium without this update until it is fixed. Fortunately, I backup my
> files on multiple disks.
> System Information: XP Professional SP2, Internet Explorer
> 6.0.2900.2180.xpsp_sp2_rth.040803-2158, 128-bit, MS Money Premium 2005
> Version 14.0.125.724.
> I tried the new user with administrative rights and it did not work. Need
> suggestions?
> Cmbmedic3277[at]msn.com

  #-1  
Old 11-18-2004, 10:01 PM
Cmbmedic
Guest
 
Posts: n/a
Default New Update causes " Communication Error"

I have tried several times to install this new update and still get the same
error message. The message is

"A communication error occured. Please try your call again. If you continue
to have problems call your financial institution's Online Services Customer
Support."

I thought this update was suppose to fix issues between MS Money and MSN
Money in which there was hugh problems. Now, I am forced to re-install MS
Money Premium without this update until it is fixed. Fortunately, I backup my
files on multiple disks.

System Information: XP Professional SP2, Internet Explorer
6.0.2900.2180.xpsp_sp2_rth.040803-2158, 128-bit, MS Money Premium 2005
Version 14.0.125.724.

I tried the new user with administrative rights and it did not work. Need
suggestions?

Cmbmedic3277[at]msn.com

 

Tags
communication error, update
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