2005 Update install failure with money process not terminating after update

#2 11-19-2004, 04:57 AM

Update:
After terminating the "hanging" money process, restarting money, exiting
money (no hang this time), restarting money again, the update executed and
finished (including updating the data file) in less than 30s.
So it seems that there is a problem with a hang at shutdown after updating,
but money recovers after two restarts.

Pieter

"Pieter" <msnews[at]insanegenius.com> wrote in message
news:eXV7LzTzEHA.1264[at]TK2MSFTNGP12.phx.gbl...
- quote -

> I just let Money 2005 Premium install the update on XP Pro SP2.
> After the update installation there was an error message warning that
> money was busy, but the UI closed anyway.
> I tried to restart money after the update, but money says it is already
> running.
> The process viewer shows money is running, but no UI.
> I tried to logout of windows, but neither logout nor shutdown works,
> nothing happens (false returned to wm_queryendsession?).
> I killed the money process, and then I could logout.
> Logged back in, restarted money, and the version number is still
> 14.0.125.825 as it was before the update.
> What is the version number supposed to be?
> How do I fix money to make the update succeed and money not 'hang' around
> without a UI open.
> How do I manually apply the update?
> Regards
> Pieter

#1 11-18-2004, 04:32 PM

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:1jiop0dcvgib632ig0trmrth21v6tqlh52[at]4ax.com...
- quote -

> In microsoft.public.money, Pieter wrote:
> > > What is the version number supposed to be?
> I now have 14.0.125.1105.
> > How do I fix money to make the update succeed and money not 'hang' around
> > without a UI open.
> > How do I manually apply the update?
> How long did you wait? The operation takes a while.
> If you waited ten minutes, I would try creating a new XP user with
> Administrator privilege. Switch to that user and start Money with a
> new blank file. Let Money download the updates as that user.
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.

It's also nice that any hiccups to IE can cause outages in so many other
programs. I guess that would be a strike against module coding and code
reuse. The bad with the good so to speak.

11-18-2004, 07:10 AM

In microsoft.public.money, Pieter wrote:

- quote -

> What is the version number supposed to be?

I now have 14.0.125.1105.

- quote -

> How do I fix money to make the update succeed and money not 'hang' around
> without a UI open.
> How do I manually apply the update?

How long did you wait? The operation takes a while.

If you waited ten minutes, I would try creating a new XP user with
Administrator privilege. Switch to that user and start Money with a
new blank file. Let Money download the updates as that user.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.

#-1 11-18-2004, 07:04 AM

I just let Money 2005 Premium install the update on XP Pro SP2.
After the update installation there was an error message warning that money
was busy, but the UI closed anyway.
I tried to restart money after the update, but money says it is already
running.
The process viewer shows money is running, but no UI.
I tried to logout of windows, but neither logout nor shutdown works, nothing
happens (false returned to wm_queryendsession?).
I killed the money process, and then I could logout.
Logged back in, restarted money, and the version number is still
14.0.125.825 as it was before the update.

What is the version number supposed to be?
How do I fix money to make the update succeed and money not 'hang' around
without a UI open.
How do I manually apply the update?

Regards

Pieter

Similar Threads
Thread	Forum	Replies	Last Post
Do money update install when you're don't have admin privs. Brian H: I noticed when I first start using money it told me to log on as administrator so that the updates can take effect. Is this true of all money...	Microsoft Money	2	09-16-2003 03:07 AM

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode