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Old 10-15-2004, 03:54 PM
Cal Learner-- MVP
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Default Re: Money 2003 won't load

In microsoft.public.money, Anon wrote:

- quote -

> Yesterday when I loaded money it gave me a popup with an offer for an
> upgrade to Money 2005. I tried to accept the offer. but when I was about to
> complete the offer I noticed it had an old email address. This was the email
> address that was in MS Passport. I no longer have the ISP that is associated
> with that email address.
> I didn't want to complete the transaction since I wouldn't be able to
> receive emain at that address. So I went to MS passport and tried to change
> it. It wouldn't let me change it so I deleted that passport account


That was not the thing to do. Let's hope you can recover.

- quote -

> and made
> a new passport account with my current email address.
> When I tried to load money, it wouldn't load because it said "The sign-in
> name you entered is not associated with this file". I tried using the new
> email address I had created, it wouldn't load. I used the old email address,
> it wouldn't load. I tried disabling the internet and using the old name, it
> still wouldn't load.
> Am I screwed or is there a way I can get Money to load so I can access my
> file?


I am not sure.

Do you have a *.m11 file on your disk? Don't lose or overwrite it.
That would be a copy of your Money file from before you converted.


Can you work on your file offline using either the old or new
passport?

Can you restore a backup that used the old passport while
disconnected from the Internet?

I don't feel confident in this area. Make copies of your files and
keep notes of what is what.

  #-1  
Old 10-14-2004, 07:52 PM
Anon
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Posts: n/a
Default Money 2003 won't load

Yesterday when I loaded money it gave me a popup with an offer for an
upgrade to Money 2005. I tried to accept the offer. but when I was about to
complete the offer I noticed it had an old email address. This was the email
address that was in MS Passport. I no longer have the ISP that is associated
with that email address.

I didn't want to complete the transaction since I wouldn't be able to
receive emain at that address. So I went to MS passport and tried to change
it. It wouldn't let me change it so I deleted that passport account and made
a new passport account with my current email address.

When I tried to load money, it wouldn't load because it said "The sign-in
name you entered is not associated with this file". I tried using the new
email address I had created, it wouldn't load. I used the old email address,
it wouldn't load. I tried disabling the internet and using the old name, it
still wouldn't load.

Am I screwed or is there a way I can get Money to load so I can access my
file?

Anon


 

Tags
2003, load, money
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