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  #7  
Old 12-11-2004, 02:35 PM
Bob Peel, MVP
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Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

An odd thought - have you rebooted the PC?

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.


"Brian" <bholt75removethis[at]bellsouth.net> wrote in message
news:4ADud.63507$Dm2.23824[at]bignews1.bellsouth.net...
- quote -

> I am having this same problem as well. I tried going to File > Password
> Manager and putting in my passport info but still no luck. Anyone have any
> other ideas? Thanks in advance for any help you may be able to provide.
> "Stephen L. Hussey" <Stephen L. Hussey[at]discussions.microsoft.com> wrote in
> message news:F0C1B8B0-813D-4553-B032-A085F29D5A5F[at]microsoft.com...
> > I had the exact same problem and determined that the problem is that the
> > .NET
> > Passport used to login to purchase MS Money must match the .NET Passport
> > to
> > opent the .MNY file. You can accomplish this by chosing File -> Password
> > Manager and changing the .NET Passport email address.
> > > "Dave Reinhart" wrote:
> > > > I purchased MS Money 2005 Standard edition and downloaded it on
> > > 10/11/2004.
> > > It installed fine and when I started it up it told me it was downloading
> > > additional files. After the download finished it prompted me to restart
> > > Money. Since then the application reports that it is a trial which will
> > > expire in approx. 90 days.
> > > > > What gives??? I'm not paying $29.95 for a trial. How do I get the
> > > version I
> > > paid for?



  #6  
Old 12-11-2004, 01:38 PM
Brian
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Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

I am having this same problem as well. I tried going to File > Password
Manager and putting in my passport info but still no luck. Anyone have any
other ideas? Thanks in advance for any help you may be able to provide.

"Stephen L. Hussey" <Stephen L. Hussey[at]discussions.microsoft.com> wrote in
message news:F0C1B8B0-813D-4553-B032-A085F29D5A5F[at]microsoft.com...
- quote -

> I had the exact same problem and determined that the problem is that the
> .NET
> Passport used to login to purchase MS Money must match the .NET Passport
> to
> opent the .MNY file. You can accomplish this by chosing File -> Password
> Manager and changing the .NET Passport email address.
> "Dave Reinhart" wrote:
> > I purchased MS Money 2005 Standard edition and downloaded it on
> > 10/11/2004.
> > It installed fine and when I started it up it told me it was downloading
> > additional files. After the download finished it prompted me to restart
> > Money. Since then the application reports that it is a trial which will
> > expire in approx. 90 days.
> > > What gives??? I'm not paying $29.95 for a trial. How do I get the version

> > I
> > paid for?



  #5  
Old 11-29-2004, 01:51 AM
Stephen L. Hussey
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Posts: n/a
Default RE: Purchased version reports that it's a TRIAL

I had the exact same problem and determined that the problem is that the .NET
Passport used to login to purchase MS Money must match the .NET Passport to
opent the .MNY file. You can accomplish this by chosing File -> Password
Manager and changing the .NET Passport email address.

"Dave Reinhart" wrote:

- quote -

> I purchased MS Money 2005 Standard edition and downloaded it on 10/11/2004.
> It installed fine and when I started it up it told me it was downloading
> additional files. After the download finished it prompted me to restart
> Money. Since then the application reports that it is a trial which will
> expire in approx. 90 days.
> What gives??? I'm not paying $29.95 for a trial. How do I get the version I
> paid for?

  #4  
Old 10-17-2004, 03:06 AM
Mandrake Eldorage
Guest
 
Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

I have the same problem. Have you found a solution yet?

On Tue, 12 Oct 2004 07:01:08 -0700, davereinhart
<davereinhart[at]discussions.microsoft.com> wrote:

- quote -

> Everything on the site indicated that the downloaded version was the full
> version, not the trial. I did not get a link to download it until after
> payment had been made.
> There is a menu option on the Help menu that says "Register..." Clicking it
> does absolutely nothing, no dialog, no message box, nothing! And even if it
> did I did not receive any sort of confirmation email whatsoever, therefore,
> no MS supplies serial number to enter.


Actually, I did get a confirmation email. And if I try to re-download it, the
site tells me that I can't because I have already downloaded it.

I will be calling the support number on Monday.

- quote -

> "Peter Møller Neergaard" wrote:
> > David Hattrup wrote:
> > > > Is the purchased version downloadable? It looked like you supplied a
> > > shipping address at the time of purchase, which could imply the only
> > > downloadable version is the trial.
> > > For Money 2004, my confirmation contained a serial number. Somewhere in

> > options or about there is the option to enter the serial number. Entering
> > the serial number turned the trial version into a registered version.
> > > Best
> > > /Peter
> > > PS. An interesting curiosity in ``excellent design'' is that you can only

> > enter the serial number within the trial version. Otherwise, it will
> > simply report that the trial version has expired and close after you click
> > OK. In that case, you have to temporarily set back the date of your
> > computer.
> > > --

> > http://www.linearity.org/turtle/contact.html
> > ``If we're an arrogant nation, they'll resent us.
> > If we're a humble nation but strong, they'll welcome us.''--George W. Bush

  #3  
Old 10-16-2004, 03:37 PM
graloe
Guest
 
Posts: n/a
Default RE: Purchased version reports that it's a TRIAL



"Dave Reinhart" wrote:

- quote -

> I purchased MS Money 2005 Standard edition and downloaded it on 10/11/2004.
> It installed fine and when I started it up it told me it was downloading
> additional files. After the download finished it prompted me to restart
> Money. Since then the application reports that it is a trial which will
> expire in approx. 90 days.
> What gives??? I'm not paying $29.95 for a trial. How do I get the version I
> paid for?

  #2  
Old 10-12-2004, 02:01 PM
davereinhart
Guest
 
Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

Everything on the site indicated that the downloaded version was the full
version, not the trial. I did not get a link to download it until after
payment had been made.

There is a menu option on the Help menu that says "Register..." Clicking it
does absolutely nothing, no dialog, no message box, nothing! And even if it
did I did not receive any sort of confirmation email whatsoever, therefore,
no MS supplies serial number to enter.

"Peter Møller Neergaard" wrote:

- quote -

> David Hattrup wrote:
> > Is the purchased version downloadable? It looked like you supplied a
> > shipping address at the time of purchase, which could imply the only
> > downloadable version is the trial.

> For Money 2004, my confirmation contained a serial number. Somewhere in
> options or about there is the option to enter the serial number. Entering
> the serial number turned the trial version into a registered version.
> Best
> /Peter
> PS. An interesting curiosity in ``excellent design'' is that you can only
> enter the serial number within the trial version. Otherwise, it will
> simply report that the trial version has expired and close after you click
> OK. In that case, you have to temporarily set back the date of your
> computer.
> --
> http://www.linearity.org/turtle/contact.html
> ``If we're an arrogant nation, they'll resent us.
> If we're a humble nation but strong, they'll welcome us.''--George W. Bush

  #1  
Old 10-12-2004, 12:47 PM
Peter Møller Neergaard
Guest
 
Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

David Hattrup wrote:

- quote -

> Is the purchased version downloadable? It looked like you supplied a
> shipping address at the time of purchase, which could imply the only
> downloadable version is the trial.


For Money 2004, my confirmation contained a serial number. Somewhere in
options or about there is the option to enter the serial number. Entering
the serial number turned the trial version into a registered version.

Best

/Peter

PS. An interesting curiosity in ``excellent design'' is that you can only
enter the serial number within the trial version. Otherwise, it will
simply report that the trial version has expired and close after you click
OK. In that case, you have to temporarily set back the date of your
computer.

--
http://www.linearity.org/turtle/contact.html
``If we're an arrogant nation, they'll resent us.
If we're a humble nation but strong, they'll welcome us.''--George W. Bush
 
Old 10-12-2004, 03:21 AM
David Hattrup
Guest
 
Posts: n/a
Default Re: Purchased version reports that it's a TRIAL

I just clicked through the pre-lim links of buying Money online.

Is the purchased version downloadable? It looked like you supplied a
shipping address at the time of purchase, which could imply the only
downloadable version is the trial.

Were you e-mailed a receipt? Perhaps the answer can be found there, or at
least it could be found with a quick call to our friends in Redmond.

Dave


"Dave Reinhart" <Dave Reinhart[at]discussions.microsoft.com> wrote in message
news:1A82BA0E-641C-4D1E-9D8A-C3774251EE72[at]microsoft.com...
- quote -

> I purchased MS Money 2005 Standard edition and downloaded it on 10/11/2004.
> It installed fine and when I started it up it told me it was downloading
> additional files. After the download finished it prompted me to restart
> Money. Since then the application reports that it is a trial which will
> expire in approx. 90 days.
> What gives??? I'm not paying $29.95 for a trial. How do I get the version
> I
> paid for?



  #-1  
Old 10-12-2004, 02:33 AM
Dave Reinhart
Guest
 
Posts: n/a
Default Purchased version reports that it's a TRIAL

I purchased MS Money 2005 Standard edition and downloaded it on 10/11/2004.
It installed fine and when I started it up it told me it was downloading
additional files. After the download finished it prompted me to restart
Money. Since then the application reports that it is a trial which will
expire in approx. 90 days.

What gives??? I'm not paying $29.95 for a trial. How do I get the version I
paid for?
 

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purchased, reports, trial, version
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