Is this M05? If so, are you on-line? The stupid thing can't do what we used
to call on-line (in the sense of when using the program sitting at the
computer) help unless it actually is on-line (in the sense of connected to
the Internet).

<anonymous[at]discussions.microsoft.com> wrote in message
news:110201c4b205$cff3f9b0$a601280a[at]phx.gbl...
To Cal, tried your suggestion, no help.
deleted MS MOney, reinstalled on different drive
deleted MS IE 6, reinstalled, with SP 1 and other updates.
Still can't get HELP!

In microsoft.public.money, <anonymous[at]discussions.microsoft.comwrote:

- quote -

I would try creating a new user. That user would not have to have
Administrator privilege, I don't think. Switch to that user and
start Money with a new blank file. See if Help works for you then.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.

To Cal, tried your suggestion, no help.
deleted MS MOney, reinstalled on different drive
deleted MS IE 6, reinstalled, with SP 1 and other updates.
Still can't get HELP!
- quote -

In microsoft.public.money, Walt Daniels wrote:

- quote -

See if
http://support.microsoft.com/default...08&Product=mny
helps.

Using Money 2004 deluxe.
Asking for help I get "unable to load topic" try again.
No help, same responce. I went to MS Knowledge base
article 812755. Which says 'clear the cache'
Which I did. No help, still 'unable to load topic'
Tried asking a 'Microsoft pro', could not get a screen to
ask my question.
Any suggestions? I cleared both MS IE and my default
browser, and tried again, still no help. Seems like I
should be able to get 'HELP' I even reloaded the Money
program, still no HELP.
Thanks for any 'HELP"
Walt