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  #5  
Old 10-09-2004, 12:31 AM
Justin Thyme
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Posts: n/a
Default Re: Money 2005 Deluxe - Setting Color Scheme

I think that this whole program has been outsourced.
MS gave the objectives and the timelime for release and that was it.
It was more then likely behind schedule and rushed to release becuase
Quicken came out with theirs.
Then the problems started to show, surprise surprise. I'm hope a post-mortum
review is in progress.

Maybe time to bring the developement back home.




"Steve Hanson" <info[at]moveon.org> wrote in message
news:37bdm054n5pc9t1nt4qehusp0pmehi27fl[at]4ax.com...
- quote -

> Chris Cowles wrote in <Ofau24OrEHA.2964[at]TK2MSFTNGP14.phx.gbl> :
> > Let me be cynical and guess that was disabled so you couldn't change your
> > color scheme to something different from MSN Money. That way you can't
> > distinguish Money from MSN Money pages based on color alone. I'll further
> > guess that perhaps MS can dynamically update the color scheme to match
> > changes in MSN.

> It's hard to resist being cynical about Money 2005 the product.
> However, I noticed heavy use of gradient patterns and similar visual
> flourishes in parts of the interface, so I suspect the color scheme is
> locked for much the same reason as Windows XP's is. They might have
> planned to add a couple of themes (again like XP) but abandoned this
> feature in order to shove more untested online code into the product.
> Of course it speaks volumes that the documentation was never updated
> to reflect jettisoned features as the product was developed, or
> proofread to ensure that everything in it was accurate to this version
> of Money. Microsoft is a huge company. They have over 50,000
> employees, and I don't think that's counting all the foreign call
> centers filled with useless, thick-accented zombies that I often get
> transferred to when I call Microsoft support. All those bodies and
> they couldn't ship a professionally assembled and designed product.
> But the problem is possibly related to the increasingly bureaucratic
> nature of Microsoft itself. I have noticed that dealing with
> Microsoft customer service is much like a trip to the DMV. Apathy,
> ignorance, and confusion. It wasn't always this way--I remember
> calling in about a problem with Money 2002 when I first got it, and
> the service was professional and thorough, with a follow-up call to
> make sure I was completely happy.
> One day recently I got transferred at least five times to the wrong
> departments. People in the same area gave wildly different responses
> to the same question. Some reps would just shrug their shoulders and
> say they had no way of finding something out, then after more transfer
> tag another rep would mysteriously find the answer to my question--and
> the question was frequently just, "Who should I talk to at Microsoft
> about this?" No one knew, it seemed. What's galling is the way they
> give up, blatantly just give up because they aren't trained to pursue
> anything on behalf of the customer. "I don't know off the top of my
> head" means "I won't help you". It's pathetic.



  #4  
Old 10-08-2004, 11:27 PM
Guest
 
Posts: n/a
Default Money 2005 Deluxe - Setting Color Scheme

Just got word from MS EmailSupport:
Color scheme settings have been disabled for M05.



- quote -

> -----Original Message-----
> I haven't found it either. Actually there are several
> settings that I used in MM 04 that I have not been able

to
> find in 05.
> > -----Original Message-----
> > Quote from Help file:
> > "To customize your color scheme or the page that

appears
> > when you start Money, go to the Settings page, and then
> > click Program settings."
> > > This is lead is incorrect. There is no color change

> > option on the Program Settings page.
> > > If anybody has found it, please let me know.

> > .
> > .

  #3  
Old 10-08-2004, 03:21 PM
Steve Hanson
Guest
 
Posts: n/a
Default Re: Money 2005 Deluxe - Setting Color Scheme

Chris Cowles wrote in <Ofau24OrEHA.2964[at]TK2MSFTNGP14.phx.gbl> :

- quote -

> Let me be cynical and guess that was disabled so you couldn't change your
> color scheme to something different from MSN Money. That way you can't
> distinguish Money from MSN Money pages based on color alone. I'll further
> guess that perhaps MS can dynamically update the color scheme to match
> changes in MSN.


It's hard to resist being cynical about Money 2005 the product.
However, I noticed heavy use of gradient patterns and similar visual
flourishes in parts of the interface, so I suspect the color scheme is
locked for much the same reason as Windows XP's is. They might have
planned to add a couple of themes (again like XP) but abandoned this
feature in order to shove more untested online code into the product.

Of course it speaks volumes that the documentation was never updated
to reflect jettisoned features as the product was developed, or
proofread to ensure that everything in it was accurate to this version
of Money. Microsoft is a huge company. They have over 50,000
employees, and I don't think that's counting all the foreign call
centers filled with useless, thick-accented zombies that I often get
transferred to when I call Microsoft support. All those bodies and
they couldn't ship a professionally assembled and designed product.

But the problem is possibly related to the increasingly bureaucratic
nature of Microsoft itself. I have noticed that dealing with
Microsoft customer service is much like a trip to the DMV. Apathy,
ignorance, and confusion. It wasn't always this way--I remember
calling in about a problem with Money 2002 when I first got it, and
the service was professional and thorough, with a follow-up call to
make sure I was completely happy.

One day recently I got transferred at least five times to the wrong
departments. People in the same area gave wildly different responses
to the same question. Some reps would just shrug their shoulders and
say they had no way of finding something out, then after more transfer
tag another rep would mysteriously find the answer to my question--and
the question was frequently just, "Who should I talk to at Microsoft
about this?" No one knew, it seemed. What's galling is the way they
give up, blatantly just give up because they aren't trained to pursue
anything on behalf of the customer. "I don't know off the top of my
head" means "I won't help you". It's pathetic.
  #2  
Old 10-08-2004, 01:59 PM
Guest
 
Posts: n/a
Default Money 2005 Deluxe - Setting Color Scheme

I haven't found it either. Actually there are several
settings that I used in MM 04 that I have not been able to
find in 05.

- quote -

> -----Original Message-----
> Quote from Help file:
> "To customize your color scheme or the page that appears
> when you start Money, go to the Settings page, and then
> click Program settings."
> This is lead is incorrect. There is no color change
> option on the Program Settings page.
> If anybody has found it, please let me know.
> .

  #1  
Old 10-08-2004, 03:27 AM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Money 2005 Deluxe - Setting Color Scheme

Let me be cynical and guess that was disabled so you couldn't change your
color scheme to something different from MSN Money. That way you can't
distinguish Money from MSN Money pages based on color alone. I'll further
guess that perhaps MS can dynamically update the color scheme to match
changes in MSN.
--
Chris Cowles,
Gainesville, FL

<anonymous[at]discussions.microsoft.com> wrote in message
news:042401c4ace5$7592f4f0$a501280a[at]phx.gbl...
- quote -

> Yes, that line in the M05 Help file had me scouring the
> settings page for the better part of an hour before I
> realized there simply was NO color scheme/color change
> adjustment.



 
Old 10-08-2004, 03:18 AM
Guest
 
Posts: n/a
Default Money 2005 Deluxe - Setting Color Scheme

- quote -

> Quote from Help file:
> "To customize your color scheme or the page that appears
> when you start Money, go to the Settings page, and then
> click Program settings."
> This is lead is incorrect. There is no color change
> option on the Program Settings page.
> If anybody has found it, please let me know.



Yes, that line in the M05 Help file had me scouring the
settings page for the better part of an hour before I
realized there simply was NO color scheme/color change
adjustment.


  #-1  
Old 10-08-2004, 02:38 AM
Larry Boler
Guest
 
Posts: n/a
Default Money 2005 Deluxe - Setting Color Scheme

Quote from Help file:
"To customize your color scheme or the page that appears
when you start Money, go to the Settings page, and then
click Program settings."

This is lead is incorrect. There is no color change
option on the Program Settings page.

If anybody has found it, please let me know.
 

Tags
2005, color, deluxe, money, scheme, setting
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