"Justin Thyme" <jit at aol dot com> wrote in
<OMPxkauqEHA.3416[at]TK2MSFTNGP15.phx.gbl> :

- quote -

Actually, I don't, not if Microsoft decides they can take the same
slack attitude with other products that I *do* rely on.

Relax steve, take a deep breath, think of rolling sea waves... ohmmmmmmm....

If it bothers you so much, stop using it.
It is afterall is said an done only software.

Your life will continue on.
By returning the product, you unload the problem you can get on with your
life.




"Steve Hanson" <info[at]moveon.org> wrote in message
news:qkt2m0t8ubdu1nb9megi1e8gik6253gv48[at]4ax.com...
- quote -

Hello Steve:
You wrote in conference microsoft.public.money on Mon, 04 Oct 2004
11:33:08 -0500:

SH> If that is the case, here is my message to Microsoft:

If you want this message (the 3rd paragraph, specifically) to have more
impact, then

1. open www.microsoft.com ; "contact us"; Microsoft Web Site and Corporation
Feedback ; in the beginning of the message indicate that this is corporation
feedback and NOT a technical support question, please don't forward to
technical support.

2. send a fax to the MS corporate fax number found at www.hoovers.com.
Again, indicate in the beginning who you want the message to be delivered
to - for instance, to Steve Ballmer (you probably don't want it in the hands
of the people interested in the success of MSN)


regards,

Vadim

<anonymous[at]discussions.microsoft.com> wrote in
<31fa01c4a9d3$3ee7d1b0$a401280a[at]phx.gbl> :

- quote -

If that is the case, here is my message to Microsoft:

You've just closed the barn door after the horse has left. Coming
here *after* you've denied there are any widespread problems for weeks
and fobbed off support to a bunch of cue card reading monkeys
(presumably the same monkeys who did the Money-MSN integration that
WORKS SO WELL) means whatever system you had for getting feedback from
users has failed miserably.

This is your own goddamn newsgroup--you created microsoft.public.*,
they used to reside only on your servers--and you're finally getting
around to reading it *after* one of your revenue streams has been
getting unpleasant coverage in the press. Do you not realize that it
is not the customer's job to hammer on you until you fix problems in
your products? It is not even his job to make you aware of the
problems. It is your goddamn job to do all that. This newsgroup
hands you valuable feedback (and, yes, plenty of griping) on a silver
platter and you either don't use it or you lie about not using it so
that you can ignore it when it suits you.

I could go back to Money 2002 and wait for 2005 to get the hell
patched out of it, but it's not just the broken software, it's the
broken mentality of people at Microsoft that pushed me to use a
competing product. Believe me, it wasn't a decision I wanted to make,
Quicken has its own issues. But after 10+ years of using Money, since
version 2.0, I can belatedly spot the pattern: the software doesn't
get better, it gets worse. Things that used to work get broken and
new features push the limits of truth in advertising laws. The
interface goes back and forth from kludgy to brain-dead and the only
constant for years has been that it is s-l-o-w. Features that should
have been fixed years ago persist in half-assed states--the examples
are many and varied.

So if you're just now starting to read your own newsgroups (which,
again, I'm not sure I believe but that's irrelevant), you're about
five or six years late.

Microsoft has been reading this after the newspaper
articles started quoting this newsgroup.

- quote -

a> Keep up the pressure guys, there is light at the end of the tunnel.

what pressure? Microsoft is not reading this newsgroup.

Vadim

I went to my local Best Buy and they only have a few copies of Money 2005
standard and the guy was taking them off the shelves and they had about 5-9
copies of the various 2004 products they were moving back to the top shelf.
I asked him about it and he said he did not know why, he was just following
orders from the manager. I am not suggesting that they are recalling the
product, I bet the manager just had a bad experience with an angry customer
or something.

<anonymous[at]discussions.microsoft.com> wrote in message
news:30fa01c4a9a5$d2757eb0$a401280a[at]phx.gbl...
- quote -

I aggree
<anonymous[at]discussions.microsoft.com> wrote in message
news:30fa01c4a9a5$d2757eb0$a401280a[at]phx.gbl...
- quote -

I think Microsoft should bite the bullet and withdraw
this product from the market and fix it before it looks
any more stupid in the media.

Money 2005 errors are beginning to make more news
headlines. Keep up the pressure guys, there is light at
the end of the tunnel.

Email Bill Gates direct to get a better response.