Correct Balance but missing transaction

#1 08-03-2003, 04:51 PM

In microsoft.public.money, Frank wrote:

- quote -

> I update a Money Credit Card account.
> The balance on the left side of the screen is updated however; the
> transaction does not show on the right hand side of the screen, in the
> register. I Update with Quicken and the balance corresponds with the
> balance shown in Money 2004 but the transaction that is missing in Money
> shows in Quicken. The call summary states that everything was successful.
> Which it is, by indicating the correct balance due. But why doesn't Money
> 2004 download the transaction so I can accept it?

The credit card company provides the file with the transaction
records. It also provides a balance record. One of the transaction
records was somehow missing from the credit card company download. I
have had that happen. This could be transaction(s) older than some
amount, or just a screw up by the credit card company's system.
)They make sure that the computers that make the actual bill don't
make similar omissions!) Enter the missing transaction by hand.
- quote -

> What did I do wrong?

It's not something you did wrong.

08-03-2003, 03:54 PM

No. The left side under downloaded shows a balance of (For Example)
$920.79. The right side which is the register, shows a balance of $888.79.
Quicken shows the transaction to be $32.00 which is missing in the Money
register (and showing in the Quicken register). My selection under the view
option is All Transactions covering all dates, Sorted by date (Increasing).
The balance figure is correct in both Quicken and Money. Only the
transaction itself in Money is missing. I have run both Quick File Repair
and Standard File Repair but the transaction continues to remain missing. I
have updated several time with the same results. Communications are
successful as shown in the Call Summary Messages.
Frank

"Glyn Simpson, MVP" <glyn[at]serf.org> wrote in message
news:eAzKFicWDHA.1748[at]TK2MSFTNGP12.phx.gbl...
- quote -

> Have you got some sort of filter turned on on the register - for example
> showing unreconciled transactions only rather than all of them? Are you
> syaing that on the left hand side of the screen it tells you that there
are
> more transactions to be reconciled? Try changing the view to show
> 'unaccepted transactions'
> --
> Glyn Simpson, Microsoft MVP - Money
> Check http://support.microsoft.com/default...d=fh;EN-GB;mny
> for UK tips and fixes for MS Money. To send Microsoft your wishes or
> suggestions, use http://register.microsoft.com/mswish/suggestion.asp
> or email mnyukwsh[at]microsoft.com especially if it's a UK specific wish.
> I do not respond to any unsolicited email regarding Money
> "Frank" <fgecme[at]hotmail.com> wrote in message
> news:%23ojGTbbWDHA.2268[at]TK2MSFTNGP11.phx.gbl...
> > I have just converted to Money 2004 from Quicken and have the following
> > problem:
> > > I update a Money Credit Card account.
> > > The balance on the left side of the screen is updated however; the
> > transaction does not show on the right hand side of the screen, in the
> > register. I Update with Quicken and the balance corresponds with the
> > balance shown in Money 2004 but the transaction that is missing in Money
> > shows in Quicken. The call summary states that everything was
successful.
> > Which it is, by indicating the correct balance due. But why doesn't
Money
> > 2004 download the transaction so I can accept it?
> > > > > What did I do wrong?
> > > Frank
>

#-1 08-03-2003, 01:00 PM

I have just converted to Money 2004 from Quicken and have the following
problem:

I update a Money Credit Card account.

The balance on the left side of the screen is updated however; the
transaction does not show on the right hand side of the screen, in the
register. I Update with Quicken and the balance corresponds with the
balance shown in Money 2004 but the transaction that is missing in Money
shows in Quicken. The call summary states that everything was successful.
Which it is, by indicating the correct balance due. But why doesn't Money
2004 download the transaction so I can accept it?

What did I do wrong?

Frank

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