Ok, I've been having the same issue with Amex after September 17 and the
user/pass change. I am on Money 2002 Deluxe on Win2K Pro.

I just decided to disable online services for the Amex account and set it up
again:
1. Disable online services
2. Close and reopen money
3. Set up Online Services for Amex
4. Set download transaction date to September 17 onward.

It works! Money has very smartly merged duplicate transactions, so though I
have 155 transactions to check, it shouldn't be that painful. I have
transactions all the way up to yesterday.

I have been having the same problem with my Datek/Ameritrade accounts as
well, but no such problem with Citi or TD Waterhouse.

What remains to be seen is if the connection can be made successfully and
transactions can be downloaded on an ongoing basis. All indications are that
it will.

If it makes you feel any better, I am running Windows 2000 and using Money
2003, and I am having the same problem. I can manually download through the
Amex web site, but my automatic download through Money will not work. It
appears that it stopped working properly about a month ago.

"Neil" wrote:

- quote -

This has nothing to do with the new firewall in SP2. I've turned it off and
still have the same problem. I can successfully connect to my other banks
with the firewall turned on. I have an always on broadband / LAN connection,
so connectivity is not the problem. There is more going on here then just
changing our User Names and Passwords to match the American Express Web site
signon. Once again Microsoft got caught with their pants down, won't admit
there is a problem and leaves us fending for ourselves. I've had enough of
Money and will be switching to Quicken. By the way Quicken does not have
this problem.

"Glyn Simpson, MVP" wrote:

- quote -

Same for me. AMEX told me the problem is Microsoft's court, yet no one in
Redmond seems to know anything about it.

"McMaster" wrote:

- quote -

Same thing for me. Ever since I changed my User Name and Password to match
my American Express Web sign on, I've been unable to connect via Money 2004
Deluxe. American Express informs me that the problem is with Money and
Windows XP SP2. Coincidentally, I installed SP2 around the same time, so I
don't know which caused the problem.

"anonymous[at]discussions.microsoft.com" wrote:

- quote -

I have just installed XP SP2 and changed the User Name & Password in Money
for Amex, my bank account downloads just fine. so it is definitely a Amex
Microsoft SP 2 issue

"Glyn Simpson, MVP" wrote:

- quote -

12029 is an error which basically says the local machine cannot connect to
the remote one. Usually this is caused by a lack of connectivity due to a
firewall or something else stopping the connect, or a bad name resolution of
the server name,

http://support.microsoft.com/default.aspx?kbid=248757 is the only specific
Money article on this, and there are 7 in the MS KB at
http://search.microsoft.com/search/r...a=&qn=&c=3&s=1

I would look at what's changed recently on your system, whether any firewall
is blocking the connection in the first place.


--
Glyn Simpson, Microsoft MVP - Money
http://money.mvps.org

Check http://support.microsoft.com/default...d=fh;EN-GB;mny
for UK tips and fixes for MS Money. To send Microsoft your wishes or
suggestions, use http://register.microsoft.com/mswish/suggestion.asp
or http://www.microsoft.com/uk/support/money/feedback especially
if it's a UK specific wish.

I do not respond to any unsolicited email regarding Money

"Buh" <Buh[at]discussions.microsoft.com> wrote in message
news:4CE301AF-D6EA-4B04-BCB8-F48C053A2594[at]microsoft.com...
- quote -

I have the same exact issue. AmEx tech support was no help and passed it off
as a Money issue. Mine stopped working when I had to change ID's as well.
Help?.

"Buh" wrote:

- quote -

I have the same exact issue. AmEx tech support was no help and passed it off
as a Money issue. Mine stopped working when I had to change ID's as well.
Help?

"Buh" wrote:

- quote -

I just got off the phone with American Express as well. I started getting
the error when I had to switch from the number to the regular login ID. I
got nowhere with their tech support except that it was a Money issue. Help?

"Buh" wrote:

- quote -

I have been struggling with the OFX12029 problem as well. Have you had any
success in resolving it? I'm about ready to give up on it.

"anonymous[at]discussions.microsoft.com" wrote:

- quote -

I have the same error OFX12029 which I have got since I
changed User Name and Password for American Express I
have phoned them twice to no avail.
Everything worked fine until I had to change them to the
same as using there on-line service.

Has anybody any Ideas what causing this
Roy Dowty
- quote -

You might want to try the trick of Logging Calls using the CTRL+SHIFT
keys when you click the Connect button. They try the 'Tools to Test OFX
Files' to parse the log file contained in this document:

http://www.microsoft.com/money/partn...asp#trblshtofx

In reality, these tools are intended for your bank's support group to
have you use (while they walk you through it over the phone). And you
can't do any damage to your installation or Money file, so jump in and
try it, and then if you find out what the problem is, tell your bank
what you found.

Hm. I use USAA and it's working okay. Here are the urls that I have in my
copy of Money. Perhaps you can compare them to yours.

https://secureofx.bankhost.com/usaa/...1&App_id=Money

(Please note that this has wrapped!)

You can get to this by looking at your account, then selecting from the left
pane:

Connect to Bank
USAA Services
View contact information for USAA
Update advanced Web settings

This may be different for each version of Money, so let me know if you have
problems finding this screen.

"Howard Janssen" <anonymous[at]discussions.microsoft.com> wrote in message
news:8f5401c4967e$98a23730$a301280a[at]phx.gbl...
- quote -

In microsoft.public.money, Howard Janssen wrote:

- quote -

https://secureofx.bankhost.com/usaa/web.forte with IE6 or the
browser within Money 2004, I get a page that says in part "Please
specify the name of Forté service and page.
Usage:"

The lock symbol at the bottom of the page looks normal, indicating
that there is not a problem with the certificate.

While I am not a user of USAA Federal Savings Bank, others are. They
may be able to shed some additional light.

- quote -

but concluded the problem wasn't on their servers, but
something in MONEY. Thx!

In microsoft.public.money, Howard Janssen wrote:

- quote -

That is a communication error indication.
http://support.microsoft.com/default...b;en-us;263672

Would you care to name the bank?

After 4 years uninterrupted good service with M2000, I now
am unable to download data from bank accounts to the
program. Message: "1 item completed. Internet
communications error. Please try again. (OFX12029)."

Thinking some files were corrupted and causing
interference, I uninstalled and re-installed, using my
original retail CD. No change. Was advised to try M2004.
Installed a 60-day trial version of M2004, set it up, but
same result with same message, only slightly differing
code: OFXIE12029

The only different procedure involving M2000 was my
downloading account data from a newly acquired bank with
online (and download feature to MONEY accounts), which was
accomplished without incident, and I was immediately able
to open MONEY. However, the next day the problem began.

MS tech support advises to try this newsgroup before
giving up on MONEY altogether and trying QUICKEN instead.
I am anxious to resolve this problem because I depend
heavily on it to monitor personal, business, and credit
card accounts on it.

Thanks in advance! Please suggest a probable solution--
I've lost too much hair today over this gremlin that crept
into my MONEY.