Sync between Money 2004 and Pocket PC

#3 09-01-2004, 06:03 PM

Day of the week? Phase of the moon? Glad it's working for you

--
Michael Gordon
MVP
"Hank" <Hank[at]discussions.microsoft.com> wrote in message
news:9762F073-5319-4C18-9BA0-F9CCB0EA8BDF[at]microsoft.com...
- quote -

> The removal appears to work if I remove it twice - once from the PC via
> ActiveSync (which appears to remove the program from the desktop) and the
> second time from the device (settings/system/remove programs). After the
> double removable, the program doesn't show up either in the "Add or Remove
> Programs" panel on the desktop nor does it show up on the installed
> programs
> on the device. If I don't do the double removal, when I reinstall, I get
> a
> message that the software already exists and it asks me if I want to
> reinstall. After the double removal described above, I don't get this
> message.
> I just tried this again (without a hard reset). Then I reinstalled Money
> for Pocket PC. The installation appeared to work fine. The installation
> leaves me on the Device settings window where I can move Money up or down
> on
> the Today screen and select options. However, the Option window is
> empty -
> none of my accounts display. Then I disconnected the device and
> reconnected
> it to resync and ..it worked?
> I was writing this as I performed the reset to make sure I accurately
> described what happened. I swear that I didn't do anything differently
> and
> this time money synced with the desktop. I have no idea what, if
> anything, I
> did differently. Anyway, thanks for listening.
> Hank
> "Michael Gordon, MVP" wrote:
> > Did the second removal from the device work? Sometimes the registry says
> > it's there when it isn't. I hate to ask you to do a hard reset on your
> > device............
> > > --
> > Michael Gordon
> > MVP
> > "Hank" <Hank[at]discussions.microsoft.com> wrote in message
> > news:0D2D1C88-9D83-4216-BFB1-510EB508F1F0[at]microsoft.com...
> > > When I uninstalled the client software, I did it from ActiveSync. The
> > > messages say that appear on the device say that I should wait until the
> > > uninstall completes on the PC and then press OK and disconnect the
> > > device
> > > from the cradle. I did that and the device rebooted. Then I looked on
> > > the
> > > device under settings and found that Money was still installed on the
> > > device.
> > > I uninstalled it from that menu as well.
> > > > > The short answer to your question is Yes. I uninstalled both ways.
> > > > > "Michael Gordon, MVP" wrote:
> > > > > > When you uninstalled the client software, did you do it on the device?
> > > > Or
> > > > from ActiveSync?
> > > > > > > --
> > > > Michael Gordon
> > > > MVP
> > > > "Hank" <Hank[at]discussions.microsoft.com> wrote in message
> > > > news:7DA5C093-BFA1-4D45-93E5-B95468920F44[at]microsoft.com...
> > > > > I have Money 2004 and have been able to successfully sync it with my
> > > > > pocket
> > > > > PC for over two years. All of a sudden, it will not sync. I
> > > > > receive
> > > > > the
> > > > > 'attention required' message. I've tried uninstalling the pocket pc
> > > > > software
> > > > > and reinstalling - no success. I've tried repairing the money file
> > > > > on
> > > > > the
> > > > > PC
> > > > > - no success. When I try and sync, the pocket PC doesn't even see
> > > > > the
> > > > > accounts. On the ActiveSync Options window, the settings button is
> > > > > greyed
> > > > > out when Microsoft Money Data is selected.
> > > > > > > > > If I understand how the sync works, it sync's with whatever money
> > > > > dataset
> > > > > was open last. If this is correct, then it won't sync with the
> > > > > sample
> > > > > database that came with money.
> > > > > > > > > Any ideas?
> > > > > > > > > > > >

#2 09-01-2004, 01:29 AM

The removal appears to work if I remove it twice - once from the PC via
ActiveSync (which appears to remove the program from the desktop) and the
second time from the device (settings/system/remove programs). After the
double removable, the program doesn't show up either in the "Add or Remove
Programs" panel on the desktop nor does it show up on the installed programs
on the device. If I don't do the double removal, when I reinstall, I get a
message that the software already exists and it asks me if I want to
reinstall. After the double removal described above, I don't get this
message.

I just tried this again (without a hard reset). Then I reinstalled Money
for Pocket PC. The installation appeared to work fine. The installation
leaves me on the Device settings window where I can move Money up or down on
the Today screen and select options. However, the Option window is empty -
none of my accounts display. Then I disconnected the device and reconnected
it to resync and ..it worked?

I was writing this as I performed the reset to make sure I accurately
described what happened. I swear that I didn't do anything differently and
this time money synced with the desktop. I have no idea what, if anything, I
did differently. Anyway, thanks for listening.

Hank

"Michael Gordon, MVP" wrote:

- quote -

> Did the second removal from the device work? Sometimes the registry says
> it's there when it isn't. I hate to ask you to do a hard reset on your
> device............
> --
> Michael Gordon
> MVP
> "Hank" <Hank[at]discussions.microsoft.com> wrote in message
> news:0D2D1C88-9D83-4216-BFB1-510EB508F1F0[at]microsoft.com...
> > When I uninstalled the client software, I did it from ActiveSync. The
> > messages say that appear on the device say that I should wait until the
> > uninstall completes on the PC and then press OK and disconnect the device
> > from the cradle. I did that and the device rebooted. Then I looked on
> > the
> > device under settings and found that Money was still installed on the
> > device.
> > I uninstalled it from that menu as well.
> > > The short answer to your question is Yes. I uninstalled both ways.
> > > "Michael Gordon, MVP" wrote:
> > > > When you uninstalled the client software, did you do it on the device? Or
> > > from ActiveSync?
> > > > > --
> > > Michael Gordon
> > > MVP
> > > "Hank" <Hank[at]discussions.microsoft.com> wrote in message
> > > news:7DA5C093-BFA1-4D45-93E5-B95468920F44[at]microsoft.com...
> > > > I have Money 2004 and have been able to successfully sync it with my
> > > > pocket
> > > > PC for over two years. All of a sudden, it will not sync. I receive
> > > > the
> > > > 'attention required' message. I've tried uninstalling the pocket pc
> > > > software
> > > > and reinstalling - no success. I've tried repairing the money file on
> > > > the
> > > > PC
> > > > - no success. When I try and sync, the pocket PC doesn't even see the
> > > > accounts. On the ActiveSync Options window, the settings button is
> > > > greyed
> > > > out when Microsoft Money Data is selected.
> > > > > > > If I understand how the sync works, it sync's with whatever money
> > > > dataset
> > > > was open last. If this is correct, then it won't sync with the sample
> > > > database that came with money.
> > > > > > > Any ideas?
> > > > > >

#1 08-31-2004, 11:16 PM

Did the second removal from the device work? Sometimes the registry says
it's there when it isn't. I hate to ask you to do a hard reset on your
device............

--
Michael Gordon
MVP
"Hank" <Hank[at]discussions.microsoft.com> wrote in message
news:0D2D1C88-9D83-4216-BFB1-510EB508F1F0[at]microsoft.com...
- quote -

> When I uninstalled the client software, I did it from ActiveSync. The
> messages say that appear on the device say that I should wait until the
> uninstall completes on the PC and then press OK and disconnect the device
> from the cradle. I did that and the device rebooted. Then I looked on
> the
> device under settings and found that Money was still installed on the
> device.
> I uninstalled it from that menu as well.
> The short answer to your question is Yes. I uninstalled both ways.
> "Michael Gordon, MVP" wrote:
> > When you uninstalled the client software, did you do it on the device? Or
> > from ActiveSync?
> > > --
> > Michael Gordon
> > MVP
> > "Hank" <Hank[at]discussions.microsoft.com> wrote in message
> > news:7DA5C093-BFA1-4D45-93E5-B95468920F44[at]microsoft.com...
> > > I have Money 2004 and have been able to successfully sync it with my
> > > pocket
> > > PC for over two years. All of a sudden, it will not sync. I receive
> > > the
> > > 'attention required' message. I've tried uninstalling the pocket pc
> > > software
> > > and reinstalling - no success. I've tried repairing the money file on
> > > the
> > > PC
> > > - no success. When I try and sync, the pocket PC doesn't even see the
> > > accounts. On the ActiveSync Options window, the settings button is
> > > greyed
> > > out when Microsoft Money Data is selected.
> > > > > If I understand how the sync works, it sync's with whatever money
> > > dataset
> > > was open last. If this is correct, then it won't sync with the sample
> > > database that came with money.
> > > > > Any ideas?
> > >

08-31-2004, 04:47 PM

When you uninstalled the client software, did you do it on the device? Or
from ActiveSync?

--
Michael Gordon
MVP
"Hank" <Hank[at]discussions.microsoft.com> wrote in message
news:7DA5C093-BFA1-4D45-93E5-B95468920F44[at]microsoft.com...
- quote -

> I have Money 2004 and have been able to successfully sync it with my pocket
> PC for over two years. All of a sudden, it will not sync. I receive the
> 'attention required' message. I've tried uninstalling the pocket pc
> software
> and reinstalling - no success. I've tried repairing the money file on the
> PC
> - no success. When I try and sync, the pocket PC doesn't even see the
> accounts. On the ActiveSync Options window, the settings button is greyed
> out when Microsoft Money Data is selected.
> If I understand how the sync works, it sync's with whatever money dataset
> was open last. If this is correct, then it won't sync with the sample
> database that came with money.
> Any ideas?

#-1 08-31-2004, 01:43 AM

I have Money 2004 and have been able to successfully sync it with my pocket
PC for over two years. All of a sudden, it will not sync. I receive the
'attention required' message. I've tried uninstalling the pocket pc software
and reinstalling - no success. I've tried repairing the money file on the PC
- no success. When I try and sync, the pocket PC doesn't even see the
accounts. On the ActiveSync Options window, the settings button is greyed
out when Microsoft Money Data is selected.

If I understand how the sync works, it sync's with whatever money dataset
was open last. If this is correct, then it won't sync with the sample
database that came with money.

Any ideas?

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