Cheryl wrote:

- quote -

too. I am sure that what you mentioned above will work, but it may be a
pain for some people to rollback SP2 (if they don't have a fast internet
connection). So, attached below is what I did to fix the problem on my
machine.



I had the same problem. There were some other threads that directed me
to the right direction, but I still had to dig around for a while.

I have Windows XP Professional, and had installed Service Pack 2. When
I tried to run Microsoft Money, I had the prompt where Windows was
asking me for the installation disk. Unlike some of the other people
that had this problem, I did have my Money install disk. When I
inserted that, the installer did an update. That cleared up the cursed
install prompt everytime I tried to open a new window with Explorer.

However, I was still getting the annoying "Error 1606" each time I
opened, minimized, or maximized Money. If I hit cancel often enough,
then I could get thru, but it was a pain.

I knew that I could rollback SP2, but I really did not want to. I only
have dialup, so it took 5 hours and 24 minutes to get it onto my
computer. (But who is counting!)

Here is the article I (eventually) found from Microsoft:
http://support.microsoft.com/default...b;en-us;315113

Since Microsoft has the annoying habit of changing their links, I will
copy the information below. I found several posts that pointed to the
Microsoft site, but the links did not work.

You will also need this link, so you can get the "Windows Installer
CleanUp Utility" that you will probably need:
http://support.microsoft.com/default.aspx?kbid=290301

Since Money was re-installed, I had to find all of the places where I
disabled all of the annoying audio help, and ads, and whatnot. And, of
course, I had to download the updates for Money itself.

And then I had a heart stopping experience when I thought that I had
lost all of my transactions. I had moved my Money file to a different
sub-folder in My Documents, but I did not change the name and I had
forgotten that I had moved it. So, when I opened up what I thought was
MY money file, it was really the blank one that Money automatically
creates. Even though I had a backup, I thought that the new Money
install would not read it. Whew!

Hope this works out for you.



This article was previously published under Q315113

SYMPTOMS
When you start Microsoft Money 2002 or later on a
Microsoft Windows 2000-based computer, you may receive
a Microsoft Windows Installer error message that is
similar to the following:
The feature you are trying to use is on a CD-ROM
or other removable media that is not available.
Please insert the Money 200<x> CD. The <x> being
a previous version of Money that you have had
installed on your machine.

CAUSE
This behavior may occur if both of the following
conditions are true:
* An earlier version of Money was installed on
the computer.
* There is an entry for the previously installed
version of Money in the "Currently installed programs"
list in the Add/Remove Programs tool in Control Panel.

RESOLUTION
To troubleshoot this behavior, follow these methods in the order that
they appear.

Method 1
Note Before you follow these steps, make sure that you back up any Money
files that you want to save.

1. Log on to the computer as Administrator.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. In the "Currently installed programs" list, click
Microsoft Money version number, and then click Remove.
5. In the "Currently installed programs" list, click
Microsoft Money version number System Pack, and then
click Remove.

[When I did this, I got the Error 1606 again. I had to
download and use the Microsoft Windows Installer CleanUp
Utility (Msicuu.exe) that I mentioned above. If the link
does not work, go to Microsoft's web site, and search for
"Msicuu.exe".]
6. Start Windows Explorer, and then locate the following folders,
where C is the drive where Windows is installed:
C:\Program Files\Microsoft Money
C:\Documents and Settings\All Users\Application Data\Microsoft\Money
Note The location of these folders may be different on your
computer if you installed Microsoft Money to a location on
your hard disk other than the default location.

[If you can't see the "Application Data" folder, you
will have to change your explorer preferences. Under
the Explorer menu, go to "Tools-> Folder Options..."
Click on the "View" tab, and scroll down to the
"Hidden Files and folders" entry. Select "Show hidden
files and folders.]
7. Right-click each folder, and then click Delete.
8. Log off the computer as Administrator.

Go to Method 2.
Method 2

1. Log on to the computer by using another user account.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. Make sure that the earier version of Money is not displayed
in the "Currently installed programs" list.
If there is an entry for the earlier version, click the listing,
and then click Remove.
5. Log off the computer.
6. Repeat steps 1 through 5 for each user account on the computer.
Note If you cannot remove the entry of a earlier version of
Money from the "Currently installed programs" list in
Add/Remove Programs, you may have to install and run the
Microsoft Windows Installer CleanUp Utility (Msicuu.exe).
For additional information about the Windows Installer
CleanUp Utility, see the "More Information" section of
this article.
7. Log on to the computer as Administrator.
8. Run the current Money setup.

Had same problems with update. this was my how to.

Run system restore to before update.
uninstall money after you have save your current backup
in my documents.
run sp2 update.
reinstall money 2002. When you open money it will find
your file in my documents.

If you haven't run update yet, uninstall money first.
Run update.
Reinstall Money.