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  #6  
Old 08-26-2004, 09:12 AM
jb
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

Chris,

Do you currently have a .NET Passport? Once you login to Money with
your .NET Passport with the radio button checked for "Use Money's
online features", go to the promotional link within Money again for
Bill Pay and try the process again.

Sorry you're having so much trouble, but give this a try and post back
with your results. Thanks.

Regards,
JB



"Chris" <anonymous[at]discussions.microsoft.com> wrote in message news:<045a01c48b08$7ef410a0$a401280a[at]phx.gbl> ...
- quote -

> JB -
> Oh, so you're saying it's normal that the page I come to
> when I click on the link in MS Money doesn't mention the
> free months that you get when signing up from Money, BUT
> that once I enroll it should detect that I accessed the
> link from Money and should get the special offer?
> I guess I would have thought that the link from Money
> would have dropped me on a different splash page that
> indicated the discount that I was supposed to receive.
> Instead, I see this copy:
> Premium: Pay anyone you currently write a check to for
> only $5.95 a month. Make up to 15 payments or funds
> transfers. Try it FREE for 3 months.*
> Standard: Pay anyone you currently write a check to for
> only $2.95 a month. Make up to 5 payments or funds
> transfers. Try it FREE for 3 months.**
> And when I click on the "Sign Up With MSN Bill Pay", the
> first step of the sign up process also says:
> Premium Plan ..............................Free for 3
> months, then only $5.95 per month*
> Pay anyone with a U.S. mailing address, from your phone
> company to your babysitter, and transfer money between
> any of your checking, savings, and brokerage accounts so
> you have money where you need it, when you need it. Make
> up to 15 transactions per month!
> So, I don't know what I'm missing here
> Thanks,
> Chris
> > -----Original Message-----
> > Chris,
> > > I agree the KB article could have gone a bit further;

> once you get to
> > the signup page you need to either enroll if you're new

> or sign-in if
> > you're already enrolled. They don't mention the offer

> until after
> > your signed-in(up).
> > > Try again; you're almost there!
> > > Regards,

> > JB
> > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote in

> message news:<d1a301c48aa2$d8e4e0f0$a601280a[at]phx.gbl> ...
> > > I did access the signup page according the

> instructions
> > > in the link you sent - unfortunately, the page I land

> on
> > > seems to be the standard sign up page. There's no

> mention
> > > of the free period other than the standard 3 month
> > > initial offer. This is very frustrating - and when I
> > > click on the help screen at the bottom of the MSN Bill
> > > Pay sign up screen it tells me to go to the "Messages"
> > > page to contact customer support, but when I do this I
> > > land back on the exact same sign up page! Not what I
> > > would have expected from Microsoft.
> > > > > > -----Original Message-----
> > > > Chris,
> > > > > > > Please see http://support.microsoft.com/default.aspx?

> scid=kb;en-us;838716
> > > > > > > Regards,
> > > > JB
> > > > > > > > > > > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote

> in
> > > message news:<cbce01c48a5c$b0161cc0

> $a401280a[at]phx.gbl> ...
> > > > > I am trying to sign up for Bill Pay from MS Money

> Small
> > > > > Business 2004, but when I access the signup page

> from
> the
> > > > > app it just says that I will get three months free

> and
> > > > > then it's 5.95/month. I thought I was supposed to

> get
> 24
> > > > > months free - that's one of the main reasons I went

> with
> > > > > MS Money over Quicken!
> > > > .
> > > > > .

>
  #5  
Old 08-26-2004, 01:03 AM
Chris
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

JB -

Oh, so you're saying it's normal that the page I come to
when I click on the link in MS Money doesn't mention the
free months that you get when signing up from Money, BUT
that once I enroll it should detect that I accessed the
link from Money and should get the special offer?

I guess I would have thought that the link from Money
would have dropped me on a different splash page that
indicated the discount that I was supposed to receive.
Instead, I see this copy:

Premium: Pay anyone you currently write a check to for
only $5.95 a month. Make up to 15 payments or funds
transfers. Try it FREE for 3 months.*

Standard: Pay anyone you currently write a check to for
only $2.95 a month. Make up to 5 payments or funds
transfers. Try it FREE for 3 months.**

And when I click on the "Sign Up With MSN Bill Pay", the
first step of the sign up process also says:

Premium Planš..............................Free for 3
months, then only $5.95 per month*
Pay anyone with a U.S. mailing address, from your phone
company to your babysitter, and transfer money between
any of your checking, savings, and brokerage accounts so
you have money where you need it, when you need it. Make
up to 15 transactions per month!

So, I don't know what I'm missing here

Thanks,
Chris

- quote -

> -----Original Message-----
> Chris,
> I agree the KB article could have gone a bit further;

once you get to
> the signup page you need to either enroll if you're new

or sign-in if
> you're already enrolled. They don't mention the offer

until after
> your signed-in(up).
> Try again; you're almost there!
> Regards,
> JB
> "Chris" <anonymous[at]discussions.microsoft.com> wrote in

message news:<d1a301c48aa2$d8e4e0f0$a601280a[at]phx.gbl> ...
> > I did access the signup page according the

instructions
> > in the link you sent - unfortunately, the page I land

on
> > seems to be the standard sign up page. There's no

mention
> > of the free period other than the standard 3 month
> > initial offer. This is very frustrating - and when I
> > click on the help screen at the bottom of the MSN Bill
> > Pay sign up screen it tells me to go to the "Messages"
> > page to contact customer support, but when I do this I
> > land back on the exact same sign up page! Not what I
> > would have expected from Microsoft.
> > > > -----Original Message-----
> > > Chris,
> > > > > Please see http://support.microsoft.com/default.aspx?

> > scid=kb;en-us;838716
> > > > > Regards,
> > > JB
> > > > > > > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote

in
> > message news:<cbce01c48a5c$b0161cc0

$a401280a[at]phx.gbl> ...
> > > > I am trying to sign up for Bill Pay from MS Money

> > Small
> > > > Business 2004, but when I access the signup page

from
> > the
> > > > app it just says that I will get three months free

and
> > > > then it's 5.95/month. I thought I was supposed to

get
> > 24
> > > > months free - that's one of the main reasons I went

> > with
> > > > MS Money over Quicken!
> > > .
> > > .

  #4  
Old 08-25-2004, 07:33 PM
jb
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

Chris,

I agree the KB article could have gone a bit further; once you get to
the signup page you need to either enroll if you're new or sign-in if
you're already enrolled. They don't mention the offer until after
your signed-in(up).

Try again; you're almost there!

Regards,
JB


"Chris" <anonymous[at]discussions.microsoft.com> wrote in message news:<d1a301c48aa2$d8e4e0f0$a601280a[at]phx.gbl> ...
- quote -

> I did access the signup page according the instructions
> in the link you sent - unfortunately, the page I land on
> seems to be the standard sign up page. There's no mention
> of the free period other than the standard 3 month
> initial offer. This is very frustrating - and when I
> click on the help screen at the bottom of the MSN Bill
> Pay sign up screen it tells me to go to the "Messages"
> page to contact customer support, but when I do this I
> land back on the exact same sign up page! Not what I
> would have expected from Microsoft.
> > -----Original Message-----
> > Chris,
> > > Please see http://support.microsoft.com/default.aspx?

> scid=kb;en-us;838716
> > > Regards,

> > JB
> > > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote in

> message news:<cbce01c48a5c$b0161cc0$a401280a[at]phx.gbl> ...
> > > I am trying to sign up for Bill Pay from MS Money

> Small
> > > Business 2004, but when I access the signup page from

> the
> > > app it just says that I will get three months free and
> > > then it's 5.95/month. I thought I was supposed to get

> 24
> > > months free - that's one of the main reasons I went

> with
> > > MS Money over Quicken!

> > .

>
  #3  
Old 08-25-2004, 05:13 PM
Chris
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

What you cite below is exactly what I did, but I still
come to a page that tells me my "offer" is just three free
months rather than the 24 I was promised!

Chris

- quote -

> -----Original Message-----
> Here is the info I found on that page:
> INTRODUCTION
> This article discusses how to sign up for free MSN Bill
> Pay services in Microsoft Money 2004.
> MORE INFORMATION
> To sign up for free MSN Bill Pay services, follow these
> steps.
> Note You must use the links in Microsoft Money to sign up
> for free MSN Bill Pay services.
> Start Money 2004.
> In the Choose a view box, click Basic or click Normal.
> Under MSN Bill Pay, click the appropriate offer:
> Click Sign up today and get xx months free! if you do not
> already subscribe to MSN Bill Pay services.
> Click Already signed up? Get xx months free! if you
> already subscribe to MSN Bill Pay services.
> In these offers, xx is the number of months of free
> service that are offered.
> The number of free service months that are offered varies
> by product:
> Microsoft Money 2004 Deluxe includes an offer for 12
> months of free MSN Bill Pay services.
> Microsoft Money 2004 Premium includes an offer for 24
> months of free MSN Bill Pay services.
> Microsoft Money 2004 Small Business Edition includes an
> offer for 24 months of free MSN Bill Pay services.
> > -----Original Message-----
> > I did access the signup page according the instructions
> > in the link you sent - unfortunately, the page I land on
> > seems to be the standard sign up page. There's no

mention
> > of the free period other than the standard 3 month
> > initial offer. This is very frustrating - and when I
> > click on the help screen at the bottom of the MSN Bill
> > Pay sign up screen it tells me to go to the "Messages"
> > page to contact customer support, but when I do this I
> > land back on the exact same sign up page! Not what I
> > would have expected from Microsoft.
> > > > -----Original Message-----
> > > Chris,
> > > > > Please see http://support.microsoft.com/default.aspx?

> > scid=kb;en-us;838716
> > > > > Regards,
> > > JB
> > > > > > > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote in

> > message news:<cbce01c48a5c$b0161cc0$a401280a[at]phx.gbl> ...
> > > > I am trying to sign up for Bill Pay from MS Money

> > Small
> > > > Business 2004, but when I access the signup page from

> > the
> > > > app it just says that I will get three months free

and
> > > > then it's 5.95/month. I thought I was supposed to get

> > 24
> > > > months free - that's one of the main reasons I went

> > with
> > > > MS Money over Quicken!
> > > .
> > > > .

> > .

  #2  
Old 08-25-2004, 04:29 PM
Greg
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

Here is the info I found on that page:

INTRODUCTION
This article discusses how to sign up for free MSN Bill
Pay services in Microsoft Money 2004.
MORE INFORMATION

To sign up for free MSN Bill Pay services, follow these
steps.

Note You must use the links in Microsoft Money to sign up
for free MSN Bill Pay services.

Start Money 2004.

In the Choose a view box, click Basic or click Normal.

Under MSN Bill Pay, click the appropriate offer:

Click Sign up today and get xx months free! if you do not
already subscribe to MSN Bill Pay services.

Click Already signed up? Get xx months free! if you
already subscribe to MSN Bill Pay services.

In these offers, xx is the number of months of free
service that are offered.

The number of free service months that are offered varies
by product:

Microsoft Money 2004 Deluxe includes an offer for 12
months of free MSN Bill Pay services.

Microsoft Money 2004 Premium includes an offer for 24
months of free MSN Bill Pay services.

Microsoft Money 2004 Small Business Edition includes an
offer for 24 months of free MSN Bill Pay services.

- quote -

> -----Original Message-----
> I did access the signup page according the instructions
> in the link you sent - unfortunately, the page I land on
> seems to be the standard sign up page. There's no mention
> of the free period other than the standard 3 month
> initial offer. This is very frustrating - and when I
> click on the help screen at the bottom of the MSN Bill
> Pay sign up screen it tells me to go to the "Messages"
> page to contact customer support, but when I do this I
> land back on the exact same sign up page! Not what I
> would have expected from Microsoft.
> > -----Original Message-----
> > Chris,
> > > Please see http://support.microsoft.com/default.aspx?

> scid=kb;en-us;838716
> > > Regards,

> > JB
> > > > > "Chris" <anonymous[at]discussions.microsoft.com> wrote in

> message news:<cbce01c48a5c$b0161cc0$a401280a[at]phx.gbl> ...
> > > I am trying to sign up for Bill Pay from MS Money

> Small
> > > Business 2004, but when I access the signup page from

> the
> > > app it just says that I will get three months free and
> > > then it's 5.95/month. I thought I was supposed to get

> 24
> > > months free - that's one of the main reasons I went

> with
> > > MS Money over Quicken!

> > .
> > .

  #1  
Old 08-25-2004, 12:55 PM
Chris
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

I did access the signup page according the instructions
in the link you sent - unfortunately, the page I land on
seems to be the standard sign up page. There's no mention
of the free period other than the standard 3 month
initial offer. This is very frustrating - and when I
click on the help screen at the bottom of the MSN Bill
Pay sign up screen it tells me to go to the "Messages"
page to contact customer support, but when I do this I
land back on the exact same sign up page! Not what I
would have expected from Microsoft.

- quote -

> -----Original Message-----
> Chris,
> Please see http://support.microsoft.com/default.aspx?

scid=kb;en-us;838716
> Regards,
> JB
> "Chris" <anonymous[at]discussions.microsoft.com> wrote in

message news:<cbce01c48a5c$b0161cc0$a401280a[at]phx.gbl> ...
> > I am trying to sign up for Bill Pay from MS Money

Small
> > Business 2004, but when I access the signup page from

the
> > app it just says that I will get three months free and
> > then it's 5.95/month. I thought I was supposed to get

24
> > months free - that's one of the main reasons I went

with
> > MS Money over Quicken!

> .

 
Old 08-25-2004, 10:16 AM
jb
Guest
 
Posts: n/a
Default Re: Bill Pay SIgnup

Chris,

Please see http://support.microsoft.com/default...b;en-us;838716

Regards,
JB



"Chris" <anonymous[at]discussions.microsoft.com> wrote in message news:<cbce01c48a5c$b0161cc0$a401280a[at]phx.gbl> ...
- quote -

> I am trying to sign up for Bill Pay from MS Money Small
> Business 2004, but when I access the signup page from the
> app it just says that I will get three months free and
> then it's 5.95/month. I thought I was supposed to get 24
> months free - that's one of the main reasons I went with
> MS Money over Quicken!

  #-1  
Old 08-25-2004, 04:33 AM
Chris
Guest
 
Posts: n/a
Default Bill Pay SIgnup

I am trying to sign up for Bill Pay from MS Money Small
Business 2004, but when I access the signup page from the
app it just says that I will get three months free and
then it's 5.95/month. I thought I was supposed to get 24
months free - that's one of the main reasons I went with
MS Money over Quicken!
 

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bill, pay, signup
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