Hello John,

I've been having very much the same problem as you.

In case you haven't seen it, there is a page on
Microsoft's knowledge base that gives you several
potential resolutions for the problem. Having said that,
it didn't help me, but I hope it helps you!

The page is:

http://support.microsoft.com/default.aspx?kbid=329840

I'm sending a copy of this directly to your hotmail
address.

Good luck John!

Best regards.

Rolf Towers-Picton


- quote -

Below is the inquiry on which I tried to get help from
Microsoft Help. Wasn't able to do so I'm trying here.

J. Witt

--------------------------
I have been using MSN Money Plus on the web with the
site's Investing/Portfolio Manager to record my stock
transactions and maintain all of my investment data up to
date.

In addition, I use Microsoft Money 2004 to manage my
banking and other financial tasks, and also pay bills
with MSN Bill Pay.

Just recently, with my Microsoft Money 2004 program, I
have been attempting to to access and synchronize my MSN
Money Central/Portfolio information to import my
investment information into Microsoft Money's Investment
section so that I can see and work with investments using
either Microsoft Money or MSN Money Plus/Portfoio.

Each time I try to synchronize, things seem to be going
ok until suddenly I receive a message:

"An unexpected error has occurred. Your data is not
being synchronized with MSN Money on the Web."

One of your technical support people told me that this
has been an ongoing issue; however, there is a program
upgrade or fix that can be downloaded by going into your
MSN BillPay site. To do this, I need my Security Key
which I have forgotten (it's already encoded in my
BillPay setup script, but I haven't been able to retrieve
it).

I hope you can help me on this. I can be contacted by
email or chat at the above address or by phone at 707-967-
8046. Thank you for your attention to this problem.