Cal Learner-- MVP wrote:

- quote -

I had a simular problem. There were some other threads that directed me
to the right direction, but I still had to dig around for a while. I am
not sure how helpful this will be, if you don't have the install disks
to re-install Money after you finally remove it, but this might help
someone else...


I have Windows XP Professional, and had installed Service Pack 2. When
I tried to run Microsoft Money, I had the prompt where Windows was
asking me for the installation disk. Unlike some of the other people
that had this problem, I did have my Money install disk. When I
inserted that, the installer did an update. That cleared up the cursed
install prompt everytime I tried to open a new window with Explorer.

However, I was still getting the annoying "Error 1606" each time I
opened, minimized, or maximized Money. If I hit cancel often enough,
then I could get thru, but it was a pain.

I knew that I could rollback SP2, but I really did not want to. I only
have dialup, so it took 5 hours and 24 minutes to get it onto my
computer. (But who is counting!)

Here is the article I (eventually) found from Microsoft:
http://support.microsoft.com/default...b;en-us;315113

Since Microsoft has the annoying habit of changing their links, I will
copy the information below. I found several posts that pointed to the
Microsoft site, but the links did not work.

You will also need this link, so you can get the "Windows Installer
CleanUp Utility" that you will probably need:
http://support.microsoft.com/default.aspx?kbid=290301

Since Money was re-installed, I had to find all of the places where I
disabled all of the annoying audio help, and ads, and whatnot. And, of
course, I had to download the updates for Money itself.

And then I had a heart stopping experience when I thought that I had
lost all of my transactions. I had moved my Money file to a different
sub-folder in My Documents, but I did not change the name and I had
forgotten that I had moved it. So, when I opened up what I thought was
MY money file, it was really the blank one that Money automatically
creates. Even though I had a backup, I thought that the new Money
install would not read it. Whew!

Hope this works out for you.



This article was previously published under Q315113

SYMPTOMS
When you start Microsoft Money 2002 or later on a
Microsoft Windows 2000-based computer, you may receive
a Microsoft Windows Installer error message that is
similar to the following:
The feature you are trying to use is on a CD-ROM
or other removable media that is not available.
Please insert the Money 200<x> CD. The <x> being
a previous version of Money that you have had
installed on your machine.

CAUSE
This behavior may occur if both of the following
conditions are true:
* An earlier version of Money was installed on
the computer.
* There is an entry for the previously installed
version of Money in the "Currently installed programs"
list in the Add/Remove Programs tool in Control Panel.

RESOLUTION
To troubleshoot this behavior, follow these methods in the order that
they appear.

Method 1
Note Before you follow these steps, make sure that you back up any Money
files that you want to save.

1. Log on to the computer as Administrator.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. In the "Currently installed programs" list, click
Microsoft Money version number, and then click Remove.
5. In the "Currently installed programs" list, click
Microsoft Money version number System Pack, and then
click Remove.

[When I did this, I got the Error 1606 again. I had to
download and use the Microsoft Windows Installer CleanUp
Utility (Msicuu.exe) that I mentioned above. If the link
does not work, go to Microsoft's web site, and search for
"Msicuu.exe".]
6. Start Windows Explorer, and then locate the following folders,
where C is the drive where Windows is installed:
C:\Program Files\Microsoft Money
C:\Documents and Settings\All Users\Application Data\Microsoft\Money
Note The location of these folders may be different on your
computer if you installed Microsoft Money to a location on
your hard disk other than the default location.

[If you can't see the "Application Data" folder, you
will have to change your explorer preferences. Under
the Explorer menu, go to "Tools-> Folder Options..."
Click on the "View" tab, and scroll down to the
"Hidden Files and folders" entry. Select "Show hidden
files and folders.]
7. Right-click each folder, and then click Delete.
8. Log off the computer as Administrator.

Go to Method 2.
Method 2

1. Log on to the computer by using another user account.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. Make sure that the earier version of Money is not displayed
in the "Currently installed programs" list.
If there is an entry for the earlier version, click the listing,
and then click Remove.
5. Log off the computer.
6. Repeat steps 1 through 5 for each user account on the computer.
Note If you cannot remove the entry of a earlier version of
Money from the "Currently installed programs" list in
Add/Remove Programs, you may have to install and run the
Microsoft Windows Installer CleanUp Utility (Msicuu.exe).
For additional information about the Windows Installer
CleanUp Utility, see the "More Information" section of
this article.
7. Log on to the computer as Administrator.
8. Run the current Money setup.

Joe,

You mentioned your Gateway system CD's. Are you sure the Money 5.0
disk you mentioned was the one included with your system? Is it
possible there's also a Gateway restore CD that may contain the files
your looking for? Just a thought! Good Luck.

Regards,
JB



"Joe Gilley" <jgilley[at]cox.net> wrote in message news:<998b01c486a3$94b8b260$a501280a[at]phx.gbl> ...
- quote -

Play for free. You could win a 1,000 British Pounds.

http://www.e-vwd.com/m.asp?m=17584FE&m5=1

Have fun and enjoy.

"Bonnie Synhorst -- MVP" <bjclarinet[at]hotmail.com> wrote in message
news:eBeFJbshEHA.3348[at]TK2MSFTNGP12.phx.gbl...
- quote -

Experienced same problem with my Gateway. Looks like
firewall/browser security changes are blocking previously
established Money link (even though I've never used the
program). I plan to restore--removing SP2--then remove
the Money program, and then reapply SP2 again.
- quote -

In microsoft.public.money, Bonnie Synhorst -- MVP wrote:

- quote -

I would try holding down the Shift key while inserting the CD to
cause autorun to not run. Then browse into the disk and find the
Money folder. Then run setup.exe by clicking directly on setup.exe
in that folder rather than letting auto-run run.

I don't know what's on that disk; this is just something I think
might be worth a try.

Retial versions of Money have no required a product key for installation
since version 4 or 5. Although it could very well be that the OEM version
you have (meaning it came installed on your computer from Gateway) may have
been customized to do this. Unfortunately, if Gateway doesn't have this
information and you don't have this information, nobody at Microsoft Support
is going to be able to provide it for you either.

My only additional thoughts would be whether or not it is the Money
installation that is asking for the key. Can you browse the disk and verify
the folders and what is in them? If it is the Money installation, you may
need to think about purchasing a retail version.

"Joe Gilley" <jgilley[at]cox.net> wrote in message
news:998b01c486a3$94b8b260$a501280a[at]phx.gbl...
- quote -

Install of SP2 caused me a problem with MS Money 2002

After rebooting and logging on to one of my user accounts
under Windows XP Home edition, an install wizard for MS
Money started running automatically. It asked me for the
CD for money. I went through my Gateway supplied system
CDs and located the MS Money 5.0 backup disc (the only
disc that had any reference to MS Money). The install
wizard did not like that disc and asked me for another.
I did not have another. Meanwhile, all attempts to
cancel the install wizard resulted in it automatically
restarting itself.

Sigh.

Since I have a CD, I decided to use the Control Panel
Remove feature, to remove MS Money 2002, figuring I could
just reinstall it. Well....I started the reinstall, and
pretty early on it asks me for the certificate of
Authenticity number. I went back to my Gateway stack of
materials and rummaged through it. I found a cert number
on the side of the PC, but it was not 20 characters
long. Tried it anyway, and it did not like it.

The authenticity number it is looking for is of the
format:
5 characters
"OEM"
7 characters
5 chatacters.

I can't find anything like that at all in all of the tons
of papers that Gateway provided.

I tried online support at Gateway, but the very helpful
(and he was great) person said they did not have a record
of the cert number and he suggested I try Microsoft
support.

Well......here I am.....
..