Actually, as a businessman, I can tell you that often times, indeed, a
pending charge will appear on a card, but if for whatever reason the
transaction is not completed, the charge will not get finalized. In these
instances, the pending charge is on the credit card (and counts against your
credit line); I tell people to wait 7-10 (liberal estimate) for it to
disappear, but 3-5 business days sound about right too.

While there's certainly no excuse or justification for the run-around and
hanging up on you twice, it might be a good idea to wait out the recommended
3-5 business days and see what happens. If the charge is still there,
contact Equifax, and if they do not resolve it to your satisfaction then
take it up with your credit card company.

Good luck.


"James" <turboslug[at]bigfoot.com> wrote in message
news:acde390a.0307231237.7208483e[at]posting.google.com...
- quote -

I just tried to get my credit report from Equifax.com and they were
unable
to give me my report due to not having enough information. The page
after
submitting my info said it would not charge my credit card, but THEY
DID CHARGE MY CREDIT CARD! There are no contact or email numbers on
their web site, I had to spend an hour searching online to find a
contact number to talk to a live person. They hung up on me twice and
finally redirected me to two different numbers, and I finally got the
right department. They said the charge was "pending" and should be
reversed in 3-5 BUSINESS days. Don't you love it when they say
"business days"?

All I wanted was a simple credit report. Instead, I got a nightmare.
The point is - if you attempt to buy their services, you probably
won't get anything but a charge on your credit card - and a nightmare
trying to get a refund.

If you do use them, don't say I didn't warn you.